Ji Min Shin
Project Manager
Busan
Summary
I'm a reliable and dedicated team player who believes in giving 100%—whether it's kicking off a new project or smoothing out the bumps along the way. As the middle child (in a Korean family), I grew up being the go-to peacemaker, which naturally shaped me into someone who listens deeply, sees all sides, and helps people find common ground. It's a skill I’ve brought with me into every team I’ve worked with.
I’m known for being calm under pressure, quietly confident, and always ready to lend a hand. I care deeply about building real connections, communicating with empathy, and creating a space where everyone feels supported. My approach to work is grounded in thoughtfulness and consistency—but I also believe a little humor, kindness, and positive energy go a long way in getting great things done together.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Small Business Owner
JM International
07.2022 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.-
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
HR & Operation Manager
Brompton Education
05.2021 - 05.2022
- In management and charge of recruitment (conducted 220 interviews, hired 28 employees)
- Employee training and organizational culture improvement
- Established performance evaluation system
- Developed work efficiency improvement plans and annual strategies
- Planned and executed sales strategies and promotional measures
- Drafted work manuals
Customer Service Team Manager
Songpa Foundation
09.2015 - 03.2019
- Initial planning and operation of columbarium project
- Built ERP and customer management systems & manuals
- Analyzed customer feedback data to identify areas for improvement, implementing changes accordingly.
- Led a team of customer service representatives for increased productivity and overall efficiency.
- Redesigned workflow processes within the department, eliminating inefficiencies and redundancies in daily operations.
- In charge of pushing forward and executing partnerships in Hong Kong/China (import & customs duties)
Marketing Operations Coordinator
CJ Entertainment
02.2014 - 09.2014
- Increased Korean broadcast brand (mNet/tvN) awareness by developing and implementing targeted marketing campaigns.
- Participated in marketing operations for KCON in Los Angeles, a major global K-culture event with thousands of attendees
- Planned and executed on-site booth activations, fan engagement events, and branded experiences
- Managed end-to-end event logistics, including scheduling, vendor coordination, and promotional campaigns
- Recruited and trained a team of interns and volunteers, ensuring seamless support during high-traffic hours
Education
Bachelor of Science - Advertisng And Public Relations
Chapman University
Orange, CA 04.2001 -
Associate of Science - Communications
University of Illinois, Urbana-Champaign
Illinois 04.2001 -
Skills
Negotiation
New market research
Human resources management
Customer service
Attention to detail
Teamwork and collaboration
Problem-solving abilities
Timeline
Small Business Owner
JM International
07.2022 - Current
HR & Operation Manager
Brompton Education
05.2021 - 05.2022
Customer Service Team Manager
Songpa Foundation
09.2015 - 03.2019
Marketing Operations Coordinator
CJ Entertainment
02.2014 - 09.2014
Bachelor of Science - Advertisng And Public Relations
Chapman University
04.2001 -
Associate of Science - Communications
University of Illinois, Urbana-Champaign
04.2001 -
Similar Profiles
Lew Li LingLew Li Ling
Part Time Lecturer at International Special Needs Education Certified InstitutePart Time Lecturer at International Special Needs Education Certified Institute
Dushant MoreDushant More
Vice President (Digital Business Group) at JM Financial - BlinkX powered by JM FinancialVice President (Digital Business Group) at JM Financial - BlinkX powered by JM Financial
Simon Mendoza-SotoSimon Mendoza-Soto
Sanitation Technician at JM Traver Packing/JM Traver FarmsSanitation Technician at JM Traver Packing/JM Traver Farms
Ha-rin JeongHa-rin Jeong
Project Assistant at FunnyRevengeProject Assistant at FunnyRevenge
Yina YunYina Yun
Project Coordinator at United Nations Development ProgrammesProject Coordinator at United Nations Development Programmes