Jinny Shin
Toronto
Summary
Motivated Flight attendant with exceptional social skills, communication abilities, and customer service background. Known for best-in-class customer service and top-notch friendliness.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server Assistant
Fairmont Royal York Hotel
09.2023 - 02.2024
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
AYS&Reservation Agent
Marriot Hotel
01.2021 - 05.2021
- Answered phone calls and attended to guests' requests to book rooms or events at the hotel.
- Checked on the internal booking system and made the booking for the guest.
- Resolved caller issues quickly and thoroughly.
Bartender, Bartender Bar
Bartender
10.2019 - 11.2020
- Proactively recommended cocktail pairings with dishes along with preferred desserts to provide a memorable and enjoyable experience to guests
Education
Diploma - Hotel Operations Management
George Brown College
Toronto, ON08.2022
Skills
- Guest Experiences
- Guest Services Management
- Problem Solving
Certification
- Food Handler
- Smart Serve
- Certified Barista, AHLEI
- CPR/AED/First Aid
Timeline
Server Assistant
Fairmont Royal York Hotel
09.2023 - 02.2024
AYS&Reservation Agent
Marriot Hotel
01.2021 - 05.2021
Bartender, Bartender Bar
Bartender
10.2019 - 11.2020
Diploma - Hotel Operations Management
George Brown College
- Food Handler
- Smart Serve
- Certified Barista, AHLEI
- CPR/AED/First Aid
Similar Profiles
SYEDA NAHIDA HOSSAINSYEDA NAHIDA HOSSAIN
Team Lead (House Keeping) at Fairmont Royal York HotelTeam Lead (House Keeping) at Fairmont Royal York Hotel
Thai Tai BuiThai Tai Bui
Second Cook at Fairmont Royal York HotelSecond Cook at Fairmont Royal York Hotel
AARON (MINH) VUAARON (MINH) VU
Banquet Porter at Fairmont Royal York HotelBanquet Porter at Fairmont Royal York Hotel