Adobe Illustrator
Jiwon Hu
Associate Curriculum & Content Developer
Thu Thiem,Ho Chi Minh City
Summary
Multicultural communicator with international school background and hands-on experience in education content development, client communication, and global exhibition operations. Passionate about bridging Korean families and international educational institutions through empathetic, precise, and strategic communication. Fluent in Korean, English, and French, with a deep understanding of both Korean and international education systems
Overview
4
4
years of professional experience
3
3
Languages
Work History
Associate Curriculum & Content Developer
I-Scream Arts
02.2021 - Current
- Developed educational materials to support product training initiatives, leading to increased customer satisfaction scores.
- Developed strong relationships with clients by offering personalized assistance tailored to their individual needs and preferences.
- Enhanced customer satisfaction by addressing and resolving complex inquiries in both English and Korean languages.
- Managed social media accounts, crafting engaging posts that enhanced brand visibility and attracted new followers.
- Crafted dynamic content marketing pieces for broad client base to drive consumer awareness of brands.
Education
Bachelor of Arts - Fine Arts
Hongik University
Seoul, South Korea 04.2001 -
High School Diploma -
Chungdam Highschool
Seoul 08.2014 - 02.2016
Skills
Kor-Eng/Eng-Kor translation
Cultural sensitivity
Client counseling
Customer service
Effective communication
Conversational proficiency in French
Kor-Eng/Eng-Kor translation
Additional Information
- Currently working at i-Scream arts(Until July, due to relocation to Vietnam), an edtech company focused on developing creative educational content for young learners.
Company website: https://i-screamarts.com/ - Featured in official company video introducing our education program: Youtube Link: https://www.youtube.com/watch?v=oHhxZLno74w&t=12s
- Speaker at BETT Show London “Take in Action” session, presenting our service to a global audience: Youtube Link: https://www.youtube.com/watch?v=GxkTe_K_gAE
These resources showcase my experience in bilingual communication, global presentation, and education service expertise—core strengths relevant to the Korean Liaison Officer role.
Software
Microsoft Power Point
Microsoft Word
Interests
Language learning (currently improving French & Vietnamese)
Education trends
Timeline
Associate Curriculum & Content Developer
I-Scream Arts
02.2021 - Current
High School Diploma -
Chungdam Highschool
08.2014 - 02.2016
Bachelor of Arts - Fine Arts
Hongik University
04.2001 -
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