Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ji Won Joo

Field Service Engineer
Hwaseong-si

Summary

Engineer with hands-on experience in semiconductor equipment maintenance, technical support, and customer service (CS).

Skilled in troubleshooting semiconductor and display manufacturing systems, optimizing equipment performance, and managing emergency on-call support.

Proficient in inventory management, import logistics, and chiller system overhauls.

Passionate about optimizing operational efficiency and driving continuous improvements across various industries.

Overview

3
3
years of professional experience

Work History

Staff

Seyoung C&T
09.2021 - 08.2022
  • Taught programming languages such as Python, Java, and C++ to students of various levels.
  • Developed and delivered interactive coding lessons to improve students' logical thinking and problem-solving skills.
  • Provided hands-on training in software development and algorithmic problem-solving.

Intern

FUGEN CO., LTD
09.2022 - 12.2022
  • Analyzed and set up semiconductor etching equipment controller programs, ensuring optimal system performance and efficiency.
  • Collaborated with fellow interns on research projects and presentations, fostering a positive and productive team environment.
  • Supported staff members in their daily tasks, enabling them to focus on higher-priority assignments.

Senior Engineer

Shinwa Controls Korea Co., LTD.
02.2023 - 03.2025
  • Provided customer support (CS) for semiconductor (SAMSUNG, SK Hynix, TOK Advanced Materials) and display (SDC) clients, ensuring smooth operation and troubleshooting issues.
  • Responded to urgent on-call requests and technical inquiries via phone, minimizing downtime and ensuring efficient problem resolution.
  • Managed service parts inventory (inbound & outbound), ensuring adequate stock levels for timely maintenance and repairs.
  • Oversaw import customs clearance for essential parts and components, ensuring compliance with regulatory requirements.
  • Performed repair and overhaul for Chiller equipment, optimizing performance and extending equipment lifespan.

Education

Bachelor of Science - Computer Engineering

Myongji University
Yongin, South Korea
04.2001 -

Skills

Team leadership

Management skills

Leadership skills

Semiconductor & Display Equipment Support

Emergency On-Call & Remote Technical Support

Inventory & Supply Chain Management

Import & Customs Clearance

Chiller Equipment Repair & Overhaul

Client Communication & CS Response

Timeline

Senior Engineer

Shinwa Controls Korea Co., LTD.
02.2023 - 03.2025

Intern

FUGEN CO., LTD
09.2022 - 12.2022

Staff

Seyoung C&T
09.2021 - 08.2022

Bachelor of Science - Computer Engineering

Myongji University
04.2001 -

Similar Profiles

CREATE PROFILE
Ji Won JooField Service Engineer