Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jiwon Kim

Seoul

Summary

Driven and multilingual professional with a proven track record in customer satisfaction, as demonstrated at and Cafe TwosomePlace and Bakery Monceau. Skilled in Microsoft Office and logistics oversight, I excel in creating positive customer experiences and efficient operational environments. Expertise in English, French, and Japanese complements my ability to engage with diverse clientele.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Volunteer

Sundukhome
03.2015 - 01.2017
  • Improved literacy rates with weekly volunteer tutoring sessions.
  • Enhanced educational opportunities by volunteering as teaching assistant in underprivileged areas.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Assisted with special events and programs.


Part-Time Sales Clerk

Bakery Monceau
03.2020 - 05.2021
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
  • Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
  • Processed payments and returns with accuracy and efficiency.
  • Developed strong rapport with customers and created positive impression of business.
  • Wrapped, boxed and weighed bakery department products.

Barista

Cafe TwosomePlace
01.2016 - 12.2017
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.

Education

Bachelor of Arts - French Literature

EWHA WOMANS UNIVERSITY
Seoul
02-2023

Expected Completion - Trade Master

Korea International Trade Association (KITA)
Seoul, Korea
01-2025

Completion of 6 Month French Course -

Cavilam - French Alliance
Vichy, France
12-2019

Skills

  • Microsoft office
  • Logistics oversight

Certification

Certified Professional Logistician, CPL

Computer Specialist in Spreadsheet & Database Level-1

TOEIC 920

TOEIC Speaking Test Advanced Mid

DELF B2

Languages

Korean
Native language
English
Proficient
C2
French
Upper intermediate
B2
Japanese
Intermediate
B1

Timeline

Part-Time Sales Clerk

Bakery Monceau
03.2020 - 05.2021

Barista

Cafe TwosomePlace
01.2016 - 12.2017

Volunteer

Sundukhome
03.2015 - 01.2017

Bachelor of Arts - French Literature

EWHA WOMANS UNIVERSITY

Expected Completion - Trade Master

Korea International Trade Association (KITA)

Completion of 6 Month French Course -

Cavilam - French Alliance

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Jiwon Kim