Jiwon Lee

Jiwon Lee is a Manager in KPMG’s Management Consulting practice who focuses on service planning and holistic digital-transformation strategy. She shapes customer-centric service roadmaps, then delivers them end-to-end by orchestrating system implementations and AI-enabled solutions. With proven expertise in strategic planning, platform innovation, and AI commercialization, Jiwon leads cross-functional teams to modernize legacy services, launch new digital products, and generate measurable business impact. Renowned for converting complex strategic visions into actionable product plans, she unites stakeholders at every level to secure adoption and sustainable growth. Committed to forward-thinking, customer-first transformation, she offers insight with her unique tenacity and intense focus.

KT AI service productization Strategy – Project Manager (Jun 2025 – Jul 2025)

• Defined Services and Products, and Structured Portfolio for KT’s Dispersed Technology Offerings
• Organized a cohesive portfolio to clarify value propositions and improve alignment with business strategies
• Derived productization tasks to drive successful future KT AI offeringsroductization tasks to drive successful future KT AI offerings

LG Electronics, Platform Digital MKT & Operation VIO – Project Leader  (Jan 2025 - Jun 2025)

• Formulated improvement strategies for LGE.COM’s search service, boosting user experience and competitive positioning

CROSSAIT, AI in Semiconductor Manufacturing Implementation - Project Manager (Jul 2024 - Sep 2024)

• Developed a Commercialization Strategy for Semiconductor Overlay Algorithm
• Planned Product Launch Roadmap
• Designed UI/UX & functional specifications for AI semiconductor platform (startup commercialization)
• Managed Platform Implementation strategies as a Project Manager
• Created Sales marketing deck and led sales seminars (Samsung, SK Hynix etc.)

Duclean, Process Innovation & ISP - Project Leader (Jan 2024 - Apr 2024)

• Led Enterprise-wide business process analysis (PI lead)
• Analyzed current IT infrastructure, establishing the direction for system implementation (ISP)

Hyundai Robotics LAB, Robot-Building Solution Pricing Project - Project Leader (Nov 2023 - Jan 2024)

• Conducted a Robot-Building Solution business model for new robotics business
• Developed the GTM Strategy, performed market analysis and defined the value proposition

KDN, Platform Business PI/ GTM Strategy - Senior Consultant (Jun 2023 - Nov 2023)

• Established a platform-based new product business strategy for KDN, focusing on market analysis and competitive positioning
• Conducted a feasibility study to assess potential market demand and operational viability
• Executed process innovation for emerging platform business in KDN

LG Electronics Online store Platform innovation Project - Senior Consultant  (Apr 2023 - Jun 2023)

• Developed Platform UI/UX Integration Guides to enhance global user experience

Serveone E-commerce PI, Architect/Implementation Project – PMO Leader (Mar 2022 - Nov 2022)

• Standardized the project management process including reporting, to ensure consistency and efficiency across implementation project
• Led project status and milestones tracking, facilitating decision-making
• Managed project schedule and tracked test defects to ensure timely resolution
• Facilitated communication and collaboration among the project team and stakeholders

Hyundai Heavy Industry, Smart Work & Place Project - Senior Consultant (Jan 2022 - Mar 2022)

• Established a Smart-Work strategy for newly built R&D Center
• Analyzed current processes and developed the knowledge-sharing model
• Formulated a system/solutions strategy to drive business and environmental innovations

Korea Exchange, Workplace Business Innovation Strategy - Senior Consultant (Nov 2021 - Mar 2022)

• Investigated benchmarking cases and innovation models as part of comprehensive research efforts to identify best practices
• Established mid-to-long term company roadmap to guide strategic initiatives and growth
• Conducted As-Is Analysis and To-Be Design to pursue “Way-You-Work” innovation

Air-Liquide, Cloud HCM system Implementation Project - Consultant  (Jan 2021 - Jun 2022)

• Performed verification of the Absence module implementation.

Singapore Nanyang University Cloud HCM System Project - Consultant  (Oct 2020 - Jan 2021)

• Configured HR cloud systems to meet local labor regulations (Workday)

Alcon HR Digital Transformation Project - Consultant (Jan 2020 - Aug 2020)

• Configured the HR module for APAC, Europe, Middle East, covering a total of 11 countries globally with communications
• Validated business and solution readiness through comprehensive test sessions
• Led testing and change management sessions for customers to ensure transitions
• Managed data iload and EIB processes to facilitate efficient data integration

• Selected as an outstanding Pre-Manager within Consulting group - Manager (Sep.2024)
• KPMG Consulting Recruiting (Sungkyunkwan Uni.) – Representative Ambassador (May.2023)
• Sungkyunkwan University Business School Student Council - Vice President (Jan 2018 - Jan 2019)
• Seoul National University Hospital - Interpreter (English) (Jun 2017 - Aug 2017)
• Sungkyunkwan University Fine Art Club - President (Jan 2017 - Aug 2017)

• Workday Project Manager Certification (Global HR Cloud System)
• Workday Absence Module Certification
• Workday HCM Core Certification
• Salesforce Administrator Certification
• Salesforce Advanced Administrator Certification
• Chinese Proficiency Test (HSK) 6 Level