Developed efficient customer channel operations and customer service process.
Developed and implemented a Notion-based operation system for efficient workflow management, enhancing employee's productivity and reducing operational risks.
Created exciting social media contents to catch attention of customers, optimized and reported the company’s Instagram traffic.
Tracked trends and implemented influencer collaborations to showcase company's service offerings.
Translator (Korean-English/English-Korean)
Freelance
08.2020 - 06.2021
Provided translation services for social media contents
Applied cultural understanding to discern specific meanings beyond literal written words.
Managed multiple projects simultaneously while maintaining strict deadlines and attention to detail.
Replicated flow, style, and overall meaning of original texts.
Freelance Photographer & Editor
Freelance Photographer & Editor
11.2014 - 05.2021
Conceptualized, designed, and executed photographic projects, building strong visual communication skills through continuous aesthetic practice
Worked on various freelance projects, including:
Album Cover Design: Participated in designing the album cover for a U.S.-based rapper (Mar 2021 – May 2021)
Art Director
Yeowoon Jewelry
07.2020 - 03.2021
Collaborated with Instagram influencers and artists to develop jewelry product collaborations
Managed the visual and concept design for the company’s Instagram posts and secondary brand slogan renewal in English
Curated content for international buyers through Instagram.
Maximized project efficiency with meticulous attention to deadlines, budget constraints, and client expectations.
Elevated brand awareness by creating visually striking marketing materials for online(Instagram, website)/offline(department store pop-up, art studio) campaigns.
Exercised and demonstrated use and mastery of elements of design to meet goals.
Implemented photoshoots from concept development to post-production editing, ensuring high-quality visuals that aligned with brand identity goals.
Built strong relationships with vendors such as photographers, printers, and illustrators to facilitate seamless project execution.
Coordinated with suppliers to source materials, equipment and space needed for visual production.
Operations Assistant
Lookcast
05.2020 - 08.2020
Supported product optimization and logistics management
Assisted with Excel-based operations and inventory management
Salesperson
Gigi Bebe Hanbok
03.2019 - 06.2019
Provided personalized customer service to international clients, ensuring tailored advice on Hanbok fitting and selection.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Collaborated with team members to reach collective sales goals, fostering a supportive and positive work environment.
Handled translation and interpretation tasks based on clients' language (English/Chinese/Japanese)
Education
Bachelor of Global Business - Business Administration
Korea University
Sejong
02.2025
Associate's Degree - Business Management
Korea National Institute for Lifelong Education
02.2023
Fashion Design -
Beijing Institute of Fashion Technology
06.2017
Sungdong Global Business High School
02.2016
Skills
Adobe Photoshop
Notion
Microsoft Excel
Strong communication
Creative skills
Content planning
Additionalexperience - Internationalexposure
Lived and studied in China, Hong Kong (2006–2011), and Sweden (2019–2020), gaining diverse cultural perspectives and language proficiency.
Skillsqualifications
Korean, Native, English, TOEIC: 980, Chinese, HSK 6, Adobe Photoshop, Notion, Microsoft Excel, GTQ Level 2 (Graphic Technology Qualification), ITQ (Information Technology Qualification) in PowerPoint, Strong communication and creative skills in content planning and execution.
Timeline
Head Manager
White Dot Studio
08.2021 - 08.2022
Translator (Korean-English/English-Korean)
Freelance
08.2020 - 06.2021
Art Director
Yeowoon Jewelry
07.2020 - 03.2021
Operations Assistant
Lookcast
05.2020 - 08.2020
Salesperson
Gigi Bebe Hanbok
03.2019 - 06.2019
Freelance Photographer & Editor
Freelance Photographer & Editor
11.2014 - 05.2021
Bachelor of Global Business - Business Administration