Jiyoon Koo

I am a highly motivated individual with strong customer service skills, and a solid foundation in spatial information and big data analysis. With adaptability and flexibility to quickly adjust to various situations, I am eager to actively contribute to improving sales performance in the airline industry. I possess excellent communication and problem-solving abilities, and I am passionate about continuously developing my expertise through ongoing learning. By leveraging these strengths, I aim to grow together with the team and achieve meaningful results in a fast-paced, ever-changing work environment.

• Successfully completed a one-year intensive English language immersion program in Calgary, Canada, where I improved my listening, speaking, reading, and writing skills through daily classes and cultural exchanges
• Dedicated volunteer at a local community center in Calgary, Canada, volunteering once a week for 12 months, responsibilities included assisting in organizing events, helping newcomers settle in, and supporting community outreach programs, which enhanced my teamwork and cross-cultural communication abilities
• Participated actively in multicultural activities and group projects during my stay abroad, which broadened my global perspective and strengthened my adaptability and collaboration skills
• Participated in a high-altitude trekking expedition in Mongolia, demonstrating endurance, adaptability, and a strong willingness to take on challenges in unfamiliar environments

• Class 2 driver’s license (South Korea), issued 2023
• TOEIC score 600+, issued 2025

• Served as a team leader in the department club at Inha Technical College, leading team projects and delivering final presentations on behalf of the group, recognized for leadership and clear communication skills