Cultural sensitivity
Passenger assistance
Safety awareness
Customer assistance
Jiyoung Kim
VVIP Flight Attendant
Daegu
Summary
Welcoming, personable individual with well-developed hospitality skills. Experienced with providing top-tier in-flight service and maintaining safety standards. Utilizes effective communication and problem-solving skills to handle diverse passenger needs and situations. Track record of ensuring smooth operations and delivering positive flight experience.
Overview
17
17
years of professional experience
2010
2010
years of post-secondary education
6
6
Certifications
Work History
VVIP charter cabin crew
Gama aviation
04.2021 - Current
- -Serve VVIP as a private cabin crew
- -Keep High standards in cabin preparation, set up and presentation on board
- -Ensure 5stars quality service on board
- -Maintain onboard equipment's in terms of quality and quantity, particularly when the aircraft is away from base
- -Anticipate and deliver the highest level of service to all guests by availing all their requests in timely manner and maintaining integrity, confidentiality and professionalism at all times
- -Catering orders and stock aircraft items
VVIP Presidential fleet cabin crew
Equator Jet
01.2017 - 04.2021
- -Serve VVIP as a private cabin crew
- -Keep High standards in cabin preparation, set up and presentation on board
- -Ensure 5stars quality service on board
- -Maintain onboard equipment's in terms of quality and quantity, particularly when the aircraft is away from base
- -Anticipate and deliver the highest level of service to all guests by availing all their requests in timely manner and maintaining integrity, confidentiality and professionalism at all times
Cabin Crew (For Business/First Class)
Qatar Airways
05.2012 - 04.2016
- -Served as a member of the crew on countless overseas flights per month
- -Enforced safety and security measures and protected sensitive zones
- -Instructed passengers on all safety and emergency procedures and answered any questions
- -Provide 5stars service to Business class and First class passenger
International Supplier’s Management
Topic Images Inc.
04.2010 - 09.2011
- -Prepared monthly, Quarterly sales reports and sent them to the other agencies
- -Enter, process, monitor, coordinate and report all the Import shipments such as data and Image contents
- -Schedule and coordinate deliveries
- -Maintain a good file flow system for all shipments
- -Keep track of all shipments and their location
- -Maintained a good file flow system for all shipments
- -Supervised and managed deliveries from abroad(All around the world)
- -Marketing and sales.(Images and footages)
- -Participated in International Conference '2010 PACA' in New York
Sales Executive
LG Dacom
09.2009 - 12.2009
- -Plan and implement new strategies and campaigns
- -Meet customer for determination of their needs and requirements
- -Develop and manages new accounts
- -Deals with the queries and problems of customer and troubleshoot them
- -Take prevention measures to avoid of any kind of product loss
- -Register the complaints of the customers and convey to the concerned technical department
PR Assistant
TREGNY New York
01.2008 - 04.2008
- -Convert companies English Language Press releases into Korean
- -Spread message to the Korean Press 'Jungang Ilbo'
- -Target the proper press channels and release the data to people who were interested in our company
- -Counsel Korean residents want to get some information of real estate business
- -Promote real estate goods to Korean
Education
BA - English Literature
Yeoungnam University
Skills
Certification
06/01/07, Certification (Exchange Student), Old Dominion University in USA
04/01/08, Certification (English), ASPECT in New York
08/01/08, Driver License, Dae-gu Police department
03/01/09, MOS (computer license), Microsoft Office
08/01/09, English teacher license, Office of Education
06/01/15, WSET Awards - WSET level 1 award in wines, International wine & spirit centre London
Personal Information
- Height: 166
- Date of Birth: 01/29/86
- Gender: female
- Nationality: South Korean (no passport restriction)
Timeline
VVIP charter cabin crew
Gama aviation
04.2021 - Current
VVIP Presidential fleet cabin crew
Equator Jet
01.2017 - 04.2021
Cabin Crew (For Business/First Class)
Qatar Airways
05.2012 - 04.2016
International Supplier’s Management
Topic Images Inc.
04.2010 - 09.2011
Sales Executive
LG Dacom
09.2009 - 12.2009
PR Assistant
TREGNY New York
01.2008 - 04.2008
BA - English Literature
Yeoungnam University