Jiyoung Shin
Gyeonggi-do
Summary
Results-driven IT Consultant known for high productivity and efficient task completion. Specialize in network security, cloud computing solutions, and data analysis. Excel in problem-solving, communication, and project management to deliver optimal technology strategies and implementations. Intelligent it manager with several-year record of leadership experience in areas such as infrastructure development and management, application support and security optimization. Focused on satisfying customer needs through robust, innovative and forward-thinking solutions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
IT Consultant
TmaxEduAI
Gyeonggi-do
04.2024 - Current
- Supported clients in crafting effective IT strategies to enhance business functionality
- Resolved issues related to IT infrastructure promptly.
- Analyzed client's current system infrastructure and identified opportunities for improvement.
- Developed project plans and maintained timelines to ensure successful completion of projects within budget constraints.
- Performed research on latest technologies and trends in the IT industry to make recommendations to clients.
- Implemented changes based on feedback received from internal and external customers regarding service quality.
- Developed detailed reports on project status updates for management review.
- Met with users, vendors and technicians to determine computing requirements.
- Maintained knowledge of advances in information technology systems and applications.
Vice Manager
Dollar King Ltd.
Auckland
12.2019 - 05.2022
- Developed and implemented strategies to increase team efficiency and productivity.
- Oversaw the development of budgets for departmental operations, programs, and services.
- Coordinated with other departments to ensure smooth daily operations.
- Resolved conflicts between employees and addressed any personnel issues that arose.
- Monitored performance metrics to identify areas of improvement within the organization.
- Organized meetings with senior management to discuss progress on projects and initiatives.
- Participated in hiring process by interviewing potential candidates and making recommendations for hire or promotion decisions.
- Ensured compliance with company policies and procedures as well as applicable laws and regulations.
- Collaborated with marketing team to create promotional campaigns for products and services.
- Maintained positive relationships with clients, vendors, partners.
- Led team meetings focused on goal setting, problem solving.
- Executed strategies to foster better customer service and promote positive and engaging environment for employees.
- Trained employees on additional job positions to maintain coverage of roles.
- Analyzed market trends and competitor activity to inform business strategy.
Education
Some College (No Degree) - DX Consultant Track
KT AIVLE School
Seoul01-2024
Bachelor of Arts - English Language And Literature, Psychology
Duksung Women's University
Seoul07-2017
Skills
- Business Analysis
- Data Analytics
- Fluent in English and Korean
- Solution selling
- Requirements Gathering
- Time Management
- Attention to detail
- Customer requirements
- Problem solving
- Strategic Planning
- Customer Engagement
- Market Analysis
Affiliations
Volunteer｜Jun 2019 - Jun 2022
Tutoroo, Auckland, New Zealand
- Provided Korean lessons and cultural activities.
- Created lesson plans to suit the needs and abilities of the learners.
- Organized volunteer teaching activities, including schedules and resources.
- Developed curriculum for a major learning area and participated in curriculum development in other areas.
Volunteer｜Jan 2016 - Feb 2016
St. Carmen Salles School, Bacolod, Philippines
- Educated students on Korean conversational skills and culture.
- Employed a variety of instructional approaches and classroom activities to enhance student learning.
- Offered children hands-on access to open-ended learning materials to enhance their educational experiences.
Club｜Mar 2014 - Jan 2016
The Duksung Women's University Press English Edition, Seoul, South Korea
- Published newspaper monthly focused on social subjects.
- Solicited article ideas and ensured that major news stories were covered.
- Maintained database of all articles and archived past newspaper issues.
Club｜Mar 2013 - Dec 2013
English Speaking Club, Seoul, South Korea
- Enhanced critical thinking, persuasive speaking, and efficient researching skills, which are crucial for effective communication in English
- Developed ideas based on feedbacks and debates to improve on communication skills
Certification
Business Intelligence Specialist (2024)
Korea Chamber of Commerce and Industry
Advanced Data Analytics Semi-Professional (2023)
Korea Data Agency
Korean Driver's License (2022)
Gyeonggi Nambu Provincial Police Agency
New Zealand Driver License (2020)
NZ Transport Agency
References
References available upon request.
Timeline
IT Consultant
TmaxEduAI
04.2024 - Current
Vice Manager
Dollar King Ltd.
12.2019 - 05.2022
Some College (No Degree) - DX Consultant Track
KT AIVLE School
Bachelor of Arts - English Language And Literature, Psychology
Duksung Women's University
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