Jeongjae Lee
Business Operation
Pocheon
Summary
Meticulous Business Operations Associate offering 2 years of financial management and business operations knowledge, including data analysis. Well-versed in monitoring operational performance and implementing corrective actions to improve efficiency and productivity.
비즈니스 오퍼레이터 역할을 위해 2년간의 재무 관리 및 데이터 분석을 포함한 비즈니스 운영 지식을 제공합니다. 운영 성과를 모니터링하고 효율성과 생산성을 향상시키기 위한 시정 조치를 구현하는 데 능동적입니다.
Overview
7
7
years of professional experience
Work History
Public Service Worker
Korean Manpower Administration
03.2022 - 05.2024
- Served the military service in South Korea for 2 years.
- Maintained accurate records of all activities, enabling efficient reporting on progress towards goals and objectives.
Customer Service Representative
Bitfye
05.2021 - 02.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Translator
Freelancer
02.2017 - 03.2020
- Translated documents from English to Korean and vice versa.
- Reviewed final works to spot and correct errors in punctuation, grammar, and translation.
Education
Bachelor of Science - Accounting And Finance
University of Leeds
Leeds 04.2001 -
Skills
Operations Management
Client Account Management
Proposal generation
Financial Reporting
Languages
Korean, English, Japanese
Native language
Korean
Proficient
C2
English
Advanced
C1
Japanese
Intermediate
B1
Interests
Music
Blockchain
Timeline
Public Service Worker
Korean Manpower Administration
03.2022 - 05.2024
Customer Service Representative
Bitfye
05.2021 - 02.2022
Translator
Freelancer
02.2017 - 03.2020
Bachelor of Science - Accounting And Finance
University of Leeds
04.2001 -
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