JO NAYOUNG
Baristar
Ireland
Summary
Personable and reliable candidate with a passion for delivering exceptional customer service and maintaining a positive, upbeat attitude. Highly knowledgeable in coffee brewing techniques and committed to mastering the art of latte making, espresso extraction, and ensuring utmost customer satisfaction. Dedicated to creating a welcoming atmosphere and consistently providing a memorable experience for every patron.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Counter Clerk
COFFEEATWORKS
09.2024 - 01.2025
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Supported store promotions by effectively communicating ongoing deals and offers to customers during transactions.
- Cleaned counters, machines, utensils, and seating areas daily.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Baristar
STARBUCKS KOREA
07.2019 - 03.2021
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained regular and consistent attendance and punctuality.
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
Education
GRADUATE -
SOONGEUI WOMEN’S UNIVERSITY
03.2016 - 02.2018
Skills
- Espresso machine operation
- POS systems
- Exceptional customer service
- Good communication skills
- Team collaboration
- Attention to detail
VISA / PPSN
- Stamp 1 visa
- PPSN possesion
Timeline
Counter Clerk
COFFEEATWORKS
09.2024 - 01.2025
Baristar
STARBUCKS KOREA
07.2019 - 03.2021
GRADUATE -
SOONGEUI WOMEN’S UNIVERSITY
03.2016 - 02.2018
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