JO YEONGJU
Sales Coordinator
Chuncheon,033
Summary
Intelligent Sales Coordinator with outstanding retail expertise. Grasps company initiatives quickly achieving store and personal goals. Swiftly adapts to shifting seasonal needs, demands and priorities. Communicates trends and recommendations to customers, and provides feedback to management. Applies effective teamwork, customer and sales skills simultaneously.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
Customer Service Representative Assistant
Dominos
Chuncheon , Korea
04.2020 - 11.2020
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Events & Marketing Coordinator
Kangwon Domin Ilbo
Chuncheon, Korea
12.2019 - 02.2020
- Supported planning, communications and scheduling of local events.
- Organized brainstorming sessions between cross-functional teams to develop strategy and creative ideas for future events.
Convenience Store Management and Customer Service
GS25
Chuncheon, Korea
02.2017 - 11.2017
- Increased customer satisfaction by resolving product or service issues.
- As a store manager, as a result of managing employees and responding to customers in a bright and friendly manner, the number of loyal customers increased by 4% every 3 months.
Education
BBA - Public Relations, Advertising, And Applied Communication
Hallym University
Chuncheon, South Korea 03.2016 - 02.2021
Skills
Strategic sales knowledge
CRM
Creative problem solving
Computer literacy skills
Accomplishments
⊙ 2020.02- Won the Gold Prize in the School Entrepreneurship Competition.
⊙ 2017.10- Platinum Award in the print advertisement category at the Busan International Advertising Festival.
⊙2017.05- Received the Encouragement Award in the School Advertising Planning Competition Sponsored by Lotte.
Certification
Certified Google Ads Video, Google
Timeline
Certified International Advertising Association (IAA)
12-2020
Certified Google Ads Video, Google
09-2020
Customer Service Representative Assistant
Dominos
04.2020 - 11.2020
Events & Marketing Coordinator
Kangwon Domin Ilbo
12.2019 - 02.2020
Convenience Store Management and Customer Service
GS25
02.2017 - 11.2017
BBA - Public Relations, Advertising, And Applied Communication
Hallym University
03.2016 - 02.2021