Summary
Overview
Work History
Education
Skills
Ref Comments
Military Service
Hobbies
Volunteer Activities
Awards
Career Professional Experience
Marathon, Swimming, Reading Books
Timeline
Generic
JONG-RAE JOHN LEE

JONG-RAE JOHN LEE

Director of Solutions Engineering
Seoul,Korea

Summary

Current role is leading a group of solutions engineers in Korea, as the Director of Solutions Engineering. With technical and sales leadership leading the technology organizations for the entire business in Korea, working with APJC and the HQ organization to successfully implement the technology strategy and contribute to the growth of the business. Carried successfully the technical leadership role for a group of sales engineers in Korea as a SE(Systems Engineer) lead(Senior SE Manager) and working to differentiate strategic technology and technical leadership to drive business growth in Korea. Carried the key role of technical leadership directly engaging the whole of Global Enterprise (including Samsung, Hyundai, LG, SK) and Major Enterprise business in Korea which brings the most of Korea Sales & Business. And contributed to leading the pre-sales SE workforce, transformational customer agenda aligned to new technical tendencies, and cross-architecture from end-to-end infrastructure to a multi-cloud strategy. Highly performed and skilled successful professional career as Chief Technical Leader(Pre-sales Systems Engineering Manager), Solution Architect and Systems Engineering Expert with 25+ years of IT area experience in various industries and business categories by proactively integrating technology into business architecture. Also has deep knowledge of Cisco’s strategic company vision, architectures, solutions, technologies and outstanding market insight. Extensive experience in communicating with key stakeholders across customers C-Level executives and building relationships with customer, partners and cross functional entities as well as external IT communities, courtesy of multi-year trusted advisory experience in leading the technical teams and guidance to the sales organization. Throughout most of my career, has been working in charge of major Enterprise Accounts in Korea as a trusted solution architect leader as well people leader with proactively architectural customer-leading engagement and made significant outcomes through technical leadership and delivering value propositions to customers, the vertical of Manufacturing, Automotive, High-tech & Electronics, Retails and IT services providers including Public, Education, Healthcare, Finance Services, and other Enterprise business segment. And also made successful results by strategic architectural play, leading gatekeeper company transformation, consultative project execution, especially industrial vertical expertise, and leveraging collaborative teaming for customer business success. For several years on the Enterprise team, had an industrial/manufacturing-wide responsibility for vertical solutions and architectural-based major industry customer coverage. And has broad experience in various types of customer engagement and worked extensively in strategic consultative planning projects. This expertise includes the area of internetworking technology, industry solution architecture, consultative project management, executive reporting, building technical account strategies and planning aligned to customer business requirements, and especially IoT/IoE driven sales opportunity development with internal and external IoT/IoE propagation activities.

Dynamic Director oversees every facet of production with strong project management and decision-making skills. Brings comprehensive knowledge of [Type] production writing, planning, and technical operations. Skilled at coordinating production plans and personnel resources to complete work under tight deadlines.

Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.

Professional with robust background in directing and managing large-scale operations, consistently driving success through strategic planning and execution. Adept at implementing innovative solutions that enhance productivity and operational effectiveness. Known for fostering teamwork and adapting to evolving business needs, ensuring alignment with organizational goals.

Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.

Experienced with strategic planning and project management. Utilizes leadership skills to drive team performance and operational excellence. Track record of delivering high-impact results through innovative problem-solving and effective communication.

Knowledgeable [Desired Position] with proven history of leading high-performing teams and executing strategic initiatives that drive organizational growth. Successfully directed cross-functional projects that resulted in significant process improvements and operational efficiencies. Demonstrated leadership and communication skills in fostering collaborative environments and delivering impactful results.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

32
32
years of professional experience
1994
1994
years of post-secondary education
1
1
Language

Work History

Director, Korea Solutions Engineering

Cisco Systems Korea
09.2023 - Current

Lead, Korea SE(Systems Engineering)

Cisco Systems Korea
11.2022 - 09.2023
  • Leading the Korea SE community with technical sales leadership to make the best Sales Engineering Team: As a leader of the SE organization in Korea with technical experience across a wide range of customers and industries and carrying responsible for leading all business segments, partner organizations, and architectural engineer groups with all field sales engineer teams to drive cross-architecture and collaborative business growth.
  • Driving Technology/Selling/People Innovation to make the #1 SE team in the market and industry: Focusing on continuous business growth and preparing the SEs to strengthen their capabilities, setting the direction for the future technology strategy that needs to be prepared, and leading the high-priority tasks to implement it.

Sr. Manager(Systems Engineering and CTO of Enterprise Business Division)

Cisco Systems Korea
07.2015 - 11.2022
  • Creating Business Relevance with Technical Professional Team: People-focused technical sales professional with broad knowledge of Cisco products, solutions, technologies and related programs. Provides technical direction and business guidance to the regional sales team. Drives revenue through account planning and resource planning / allocation. Proactively develops and maintains a team of high-performing SE(Systems Engineer)s and continually seeks innovative methods for improving team performance. Helps meet regional revenue goals by driving innovative technical programs and overseeing day to day account-level activities. Collaborates with key customers/partners as a trusted advisor to enable sales and drive customer/partner satisfaction.
  • Head of Technology as a CTO in Enterprise Business Areas: By covering the major Enterprise area’s customer/partner in Korea, build and maintain consultative relationships with customer/partner technical leaders including CIO/CTO. Promote the business and technical value of Cisco to customers and partners. Collaborate with Management Team to prioritize and target team opportunities; review quantitative information to identify and explain trends. Align resources to deliver on commitments and drive results. Lead team to technical account strategies that align to customer/partner business requirements and goals and assign resources appropriately.

CSA(Customer Solutions Architect)

Cisco Systems Korea
05.2012 - 07.2015
  • Architectural play in account sales activity: Consultative customer approach and project leading for key customer/project including major vertical account high-level coverage by developing architecture and integrated solutions and trusted advisory activities including technical account planning and customer coverage with ICT trend and architectural play. Innovative sales opportunities development across SAMSUNG, LG, LOTTE, POSCO, DOOSAN, SHISEGAE, KOREAN AIR, SAMSUNG affiliates. And also engaged strategic other public and finance accounts as well transformational accounts.
  • Leading the vertical expertise in the manufacturing industry and major account's key areas: For the major industrial leading company/customer in Korea, developed the up-to-date industrial solution and trend which can initiate sales opportunities with vertical knowledge articles related to Cisco value proposition aligning to our top technology priorities as IoT, Data Center & Cloud, Collaboration and Enterprise Networking perspective. And also, contributed to promoting related Cisco technologies and products by presenting Cisco solutions for internal, customers and partners as well as at external industry events.
  • Salesforce enablement contribution: Provided technology and solution consultancy to the industry sales teams with the specific topic update and driving the technology strategy to the customers, proactively delivered leadership and architectural direction to the sales team as a whole of IoT/IoE relevance technology drive and industry smart solutions by content build-up and advisory topics delivery.

CSE(Consulting Systems Engineer)

Cisco Systems Korea
06.2008 - 05.2012
  • Leading major opportunities, projects and complicated strategic tasks: Initiated and developed the consultative projects for strategic accounts and major opportunities including transformational accounts focused on SAMSUNG, LG, POSCO, DOOSAN, HYUNDAI, HYNIX, SHINSEGAE, and other industry verticals by providing proactive support as a technical advisor with customer-oriented interactions.
  • Leading technical leadership and trust advisory: Build up-to-date industrial trends and manufacturing solutions and provide partner and customer-leading projects with value-added industrial vertical solutions and competitive information. Done extensive efforts to make a collaborative working model by pulling together the Enterprise SE team to communicate and coordinate actual team objectives by knowledge and experience sharing for customer business understanding. Contributed to positive Cisco value proposition by supporting Eco-partner co-working with Rockwell, Panduit, Emerson, Honeywell and etc,. and successfully co-working with cross-functional teams like IBSG(Internet Business Solution Group), ISG(Industry Solution Group), and HQ SMEs for HMC, LG, and Samsung opportunities.
  • Transformational play for strategic business: Co-working and developing the industrial vertical strategy and planning, major account planning and support for creating big bet opportunities, business develop co-working with CA(Customer Support & Service Org.), IBSG, BDM(Business Development Manager), PSS(Product Sales Specialist) and Partners.

SE(Systems Engineer)

Cisco Systems Korea
04.2000 - 06.2008
  • Lead pre-sales technical support and sales contribution: As a pre-sales engineer, performed well in whole of Korea accounts including Chaebol(namely Big Enterprise Conglomerate), Public/Government, Finance, Education, Healthcare accounts(Samsung Group, Hyundai Group, LG Group, Major Institute and University, Incheon Airport, Ministry of Foreign Affairs, Central Government, Major Finance and Banking) and partially participated in SP accounts.
  • Technical leadership for technology and business solution: Technology develop and solution delivery for customer and partners with core infrastructure technology, voice and video integration solutions by doing pre-sales activities, architecture design, requirement validation, POC and other technical support. And also mainly performed for major IT service provider (SDS, LG CNS, Hyundai AutoEver) Group infrastructure build up engagement.

Network System Integration & Technology Team Leader

Hyundai Business Group/Hyundai Information Technology Co. Ltd
09.1998 - 03.2000
  • Technical Advisory Group of Network Business Division: Pre-sales technical support and project management for nationwide internetworking projects.
  • Project Leader of System Integration Project: Led the system integration project design and deployment execution, Enterprise/Public internetworking infrastructure integration, provide core network infrastructure for IT service provider and service provider.

System Engineer & Technology Specialist

Hyundai Business Group/Hyundai Electronics Industries Co. Ltd
12.1993 - 08.1998
  • Hyundai Business Group-wide Network Infrastructure Design and Integration: Plan, Design, Implementation and Project Management for Group Networking Infrastructure Build up including Hyundai Automotive, Hyundai Heavy Industry, Hyundai Electronics and other public and government IT infrastructure.
  • New Technology Specialist and project management: Various networking technology development and technical support on Router and Switch, ATM core technology and Internetworking solutions.

Education

Bachelor of Science - Computer Science

CHONNAM NATIONAL UNIVERSITY

Skills

Problem-solving

Ref Comments

Raymond Janse van Rensburg, Solutions Engineering Leader, APJC, Cathy Choi, President, Cisco Korea, John has over 25 years of IT experience and an exceptional track record in leadership, technical expertise, and business acumen. Since joining Cisco in 2000, he has developed a deep understanding of Cisco's technology portfolio, and has a proven ability to build strong relationships with customers, partners, and stakeholders. His expertise spans various industries and verticals including Manufacturing, Automotive, High-tech and Electronics, Retail, IT services, Public, Education, Healthcare, and Finance Services. John's career highlights include leading the SE community as the lead for the Korea SE organization, where he focuses on technical sales leadership and innovation. In his previous role as Sr. SE Manager, he contributed significantly to revenue growth and maintained consultative relationships with technical leaders. As a CSA (Customer Solutions Architect, currently Business Solutions Architect), John played a key role in developing innovative sales opportunities across major accounts. During his tenure as a CSE(Consulting Systems Engineer), John played a leading role in a number of major opportunities, consistently driving business growth and contributing to the success of the Cisco Korea business. Outside of work, John is passionate about maintaining a healthy work-life balance. He spends quality time with his family (wife & two sons) and enjoys activities like running/marathons and swimming. His commitment to giving back is evident through his participation in CSR volunteer activities and his role as a Company ERT (Emergency Response Team) volunteer member.

Military Service

1988-1991 Korea Army

Hobbies

  • Time spent with family (wife & two sons)
  • Daily swimming workout
  • Running/marathon club activity
  • Reading

Volunteer Activities

  • Actively participated in Social Contribution Volunteer Activities through CSR committee.
  • Company ERT(Emergency Response Team) Volunteer Member - The 1st Korea ERT Volunteer Member.

Awards

  • Manager Excellence Awards – Sales Champion 2019/2017
  • SE Excellence Awards – Customer Solution Architect/Consulting Systems Engineer/Systems Engineer 2014/2011/2008
  • Completed and graduated the course of STLDP(SE Transition and Leadership Development Program) - The 1st Korea SE Graduate, 2013-2014(1 Year course)
  • Completed Business Value Analysis Fundamental and Specialist, 2013
  • Completed BVCT(Business Value Certification Training) course, 2013
  • Cisco Specialized Business Value Analysis Skills, 2012
  • Certificate of ITIL(Information Technology Infrastructure Library), 2009

Career Professional Experience

  • Cisco Systems Korea, Director, Korea Solutions Engineering, 09/01/23, Present
  • Cisco Systems Korea, Lead, Korea SE(Systems Engineering), 11/01/22, 09/01/23, Leading the Korea SE community with technical sales leadership to make the best Sales Engineering Team., Driving Technology/Selling/People Innovation to make the #1 SE team in the market and industry.
  • Cisco Systems Korea, Sr. Manager(Systems Engineering and CTO of Enterprise Business Division), 07/01/15, 11/01/22, Creating Business Relevance with Technical Professional Team., Head of Technology as a CTO in Enterprise Business Areas.
  • Cisco Systems Korea, CSA(Customer Solutions Architect), 05/01/12, 07/01/15, Architectural play in account sales activity., Leading the vertical expertise in the manufacturing industry.
  • Cisco Systems Korea, CSE(Consulting Systems Engineer), 06/01/08, 05/01/12, Leading major opportunities, projects and complicated strategic tasks., Leading technical leadership and trust advisory.
  • Cisco Systems Korea, SE(Systems Engineer), 04/01/00, 06/01/08, Lead pre-sales technical support and sales contribution., Technical leadership for technology and business solution.
  • Hyundai Business Group/Hyundai Information Technology Co. Ltd, Network System Integration & Technology Team Leader, 09/01/98, 03/01/00, Technical Advisory Group of Network Business Division., Project Leader of System Integration Project.
  • Hyundai Business Group/Hyundai Electronics Industries Co. Ltd, System Engineer & Technology Specialist, 12/01/93, 08/01/98, Hyundai Business Group-wide Network Infrastructure Design and Integration., New Technology Specialist and project management.

Marathon, Swimming, Reading Books

Outside of work, John is passionate about maintaining a healthy work-life balance. He spends quality
time with his family (wife & two sons) and enjoys activities like running/marathons and swimming. His
commitment to giving back is evident through his participation in CSR volunteer activities and his role as a Company ERT (Emergency Response Team) volunteer member.

Timeline

Director, Korea Solutions Engineering

Cisco Systems Korea
09.2023 - Current

Lead, Korea SE(Systems Engineering)

Cisco Systems Korea
11.2022 - 09.2023

Sr. Manager(Systems Engineering and CTO of Enterprise Business Division)

Cisco Systems Korea
07.2015 - 11.2022

CSA(Customer Solutions Architect)

Cisco Systems Korea
05.2012 - 07.2015

CSE(Consulting Systems Engineer)

Cisco Systems Korea
06.2008 - 05.2012

SE(Systems Engineer)

Cisco Systems Korea
04.2000 - 06.2008

Network System Integration & Technology Team Leader

Hyundai Business Group/Hyundai Information Technology Co. Ltd
09.1998 - 03.2000

System Engineer & Technology Specialist

Hyundai Business Group/Hyundai Electronics Industries Co. Ltd
12.1993 - 08.1998

Bachelor of Science - Computer Science

CHONNAM NATIONAL UNIVERSITY
JONG-RAE JOHN LEEDirector of Solutions Engineering