JONGGEON LEE

Office Worker

7, Geodutaekji-gil, Dongnae-myeon, Chuncheon-si, Gangwon-do

Summary

Driven manager with a proven track record at SONO, enhancing customer satisfaction and operational efficiency through expert time management and effective communication. Excelled in resolving staff conflicts and upgrading technology infrastructure, showcasing strong problem-solving skills and technical savvy. Adept at SNS writing and bilingual in Korean, significantly contributing to team agility and performance.

Overview

years of professional experience

Work History

Manager

SONO

03.2022 - Current

Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
I am constantly posting in Korean on my blog and socian media.

Education

Master of Science - Mechanical Design

Inha Technical College

Michuhol-gu, Incheon, Republic Of Korea

04.2001 -

Skills

-Time Management

-Verbal and written communication

-SNS writing

-Post a Blog

-reading and writing Korean

Timeline