Joonsan lee

• Strategic Product Recommendations: Analyzed high and low performing product sales data alongside consumer feedback to accurately forecast and recommend next-season styles during critical buyer meetings. Leading to increase in sales.
• End-to-End Timeline Management: Established rigid schedule controls through seamless communication with production factories to guarantee on-time product availability and meet critical sales deadlines.
• Proactive Client Issue Resolution: Strengthened long-term client trust by transparently communicating sudden production delays and proposing alternative inventory options to minimize their revenue impact.
• Diplomatic Relationship Management: Dealt effectively with challenging buyer negotiations and complaints, converting friction into mutually beneficial agreements through empathetic and patient customer service.
• High-Volume Portfolio Optimization: Multi-tasked effectively across numerous product lines (SKUs), utilizing structured tracking systems to monitor inventory levels without errors.

• Simultaneous/Consecutive translation for International/ Domestic conferences, meetings and trainings.
• Communication Expert- Built coalitions with other organizations to amplify messages and increase influence.
• Developed and maintained relationships with media outlets to increase the visibility and credibility of the organization through press release statements.
• Promoted organization interests to members, legislative bodies and general public.
• Prepared business trips for general officers. Confirmed itinerary and overall schedule including gaining access to high security military base and acted as the executive officer and guide of the general during the trips.Prepared documents and agendas for the classified meetings during the trips.(Lebanon, UAE, Oman, US)
• Translation of documents(including Doctrines)

Projects

• the Information Operation seminar(Oct. 2022 and Oct. 2023) hosted by the Indo-Pacific command. Scheduled and planned for the entire business trip. Translated the entire seminar for the higher ranking officers, then made a 17 page report for the general officer.
• ROKUS Combined excercise(total 6 times, twice a year)- 8 hours of simultaneous/consecutive translation
• Participated in the CJIACG(inter-ageny working group) consisted of the military, Government agencies(Ministry of Unification, Ministry of Foreign Affairs) and IGO/NGO(UNHCR,WHO,WFP,UNICEF,IOM,ICRC)and the press release of CMO
• ROKUS TTX meeting(May. 2023) hosted by the U.S. Strategic Command. Pre pared for the meeting schdule, agenda and itinerary. Also provided translation for the general officers during the entire trip.
• ROKUS CMO SLS(Senior Leadership Seminar),(Nov. 2022) hosted by CFC(Combined Forces Command). Participated and provided translation for the meeting. Government organizations, IGOs/NGOs participated.
• PSYOP and Information Operation seminar/discussion meeting hosted by US SWC(Special Warfare Command)
• Visiting the ROK oversea deployed units in Lebanon, UAE and Oman. Witnessed the CMO and Humanitairian Assist activities and visited the Special warfare commanders of the respective countries.