Joo Yun Won
HSBC Banker
Goyang,44
Summary
Customer-driven applicant with dynamic customer service skills. Proficient in managing diverse clientele and providing exceptional service, leveraging meticulous attention to detail and crisis management skills. Strong communication skills and adaptability, poised to excel in HSBC's dynamic banking environment. Committed to contributing to HSBC's esteemed reputation and eager to embark on a journey of personal and professional growth within the organization.
Overview
4
4
years of professional experience
Work History
Flight Attendant
Qatar Airways
09.2022 - 03.2023
- Provided exceptional customer service to passengers, ensuring comfort and safety throughout flights.
- Demonstrated crisis management skills during emergencies, implementing protocols to ensure passenger safety.
- Facilitated clear communication between passengers, crew members, and ground staff, utilizing multilingual abilities.
- Executed pre-flight, in-flight, and post-flight procedures with meticulous attention to detail to uphold safety standards.
English Teacher
Eeguellim English Academy
05.2019 - 12.2020
- Facilitated engaging and interactive English language lessons for students of diverse backgrounds, fostering a supportive and inclusive learning environment.
- Developed tailored lesson plans to meet individual student needs and learning objectives, ensuring comprehension and academic progress.
- Utilized innovative teaching methods and technology to enhance student engagement and learning outcomes.
- Provided constructive feedback and encouragement to students, promoting confidence and self-expression in English language skills.
Education
Bachelor of Arts - English Language And Literature
Chung-Ang University
Seoul, South Korea 04.2001 -
No Degree - Fine Arts
Hannam University
Daejeon, South Korea 04.2001 -
Skills
Financial Literacy
Attention to Detail
Communication Skills
Customer Service
Customer Service
Teamwork
Extra Curricular Activities
- School Council Marketing Team Leader
- Children's Welfare Center, Volunteer Counselor
- Part-time Liaison, Interpreter
Timeline
Flight Attendant
Qatar Airways
09.2022 - 03.2023
English Teacher
Eeguellim English Academy
05.2019 - 12.2020
Bachelor of Arts - English Language And Literature
Chung-Ang University
04.2001 -
No Degree - Fine Arts
Hannam University
04.2001 -