Years of computer networking experience
Joshua Morrison
Napa
Summary
Proficient network technician and supervisor with 20 years of IT experience as a front-line technician, Quality Assurance evaluator, Project Manager, and team lead. Primarily focus on Cisco products, but with limited experience with Brocade and Juniper systems. Has experience leading multiple multi-million dollar tech refreshes and base-wide system upgrades, devising and integrating logically separated VRF networks, implementing 802.1x endpoint security via Cisco ISE at 2 different bases, and leveraging technical expertise as a subject matter expert to develop solutions to difficult network, voice, and encryption issues. Currently CCNA certified and working towards a CCNP Security and a BA in Computer Networks and Cyber Security.
Overview
20
20
2
2
Certifications
Work History
Network Infrastructure NCOIC
US Air Force
02.2023 - Current
- Installed and managed switches and routers servicing classified and unclassified voice, data, and long-haul circuits.
- Maintained network security and oversight via Cisco Prime Infrastructure and Cisco Identity Services Engine (ISE).
- Utilized Cisco Unified Communications Manager (CUCM) to deploy and maintain Voice over IP Phones
- Implemented device security configurations in accordance with DoD and National Institute of Standards and Technology (NIST) guidance.
- Managed and trained a work center of 17 military and 4 civilian personnel.
Project Management NCOIC
US Air Force
04.2019 - 02.2023
- Liaised with 4 partner entities to develop and fund IT-related projects.
- Coordinated with military personnel and civilian contractors to implemental network infrastructure and server management upgrades.
- Ensured active participation of involved parties to meet or exceed project suspense dates.
- Partnered with 3rd party retailers to identify technology shortfalls and develop cost-effective solutions.
- Served as base network infrastructure subject matter expert for Air Force-level downward directed projects.
Network Infrastructure NCOIC
US Air Force
12.2017 - 04.2019
- Oversaw the management and improvement of Air Mobility Command Headquarters base switch and router network, servicing classified and unclassified voice, data, and long-haul circuits.
- Maintained network security and oversight via SolarWinds, Cisco Lan Management Solution (LMS), Cisco Prime Infrastructure, and Cisco Identity Services Engine (ISE).
- Utilized DoD and NIST guidance to effectively implemented security controls, directly contributing to the base's "Excellent" readiness inspection score.
- Managed and trained a work center of 20 military and 1 civilian personnel.
- Liaised with 3 partner units to provide intel oversight in combat environments and deployable communications support.
Travis AFB Lead Network Technician
US Air Force
07.2013 - 12.2017
- Led a team of technicians to troubleshoot network complications and resolve outstanding configuration issues.
- Trained and mentored new Airmen on computer networking and military structure.
- Worked with server admins to maintain a 99% uptime for base core services.
- Assisted work center NCOIC as networking subject matter expert by providing briefings to senior leadership and advise for future project implementation.
Quality Assurance Inspector
US Air Force
11.2011 - 07.2013
- Performed safety, corrosion, and grounding inspections on new and existing IT equipment and racks.
- Inspected new and existing classified computing environments to ensure TEMPEST security requirements were met and maintained.
- Evaluated junior Airmen for skill level advancement by having them display job-relevant tasks and knowledge.
- Maintained squadron Technical Order (TO) library and performed annual records review of official documents.
- Monitored contractors to ensure proper installation of equipment in accordance with contract specifications.
COMSEC Custodian
US Air Force
07.2011 - 11.2011
- Managed an equipment account with cryptographic material for 3 classified networks.
- Instructed users on proper care and handled of classified material.
- Configured and troubleshot encryption devices for telephone lines and long-haul circuits.
Network Technician
US Air Force
10.2005 - 07.2011
- Troubleshot and resolved computer network issues on Air Combat Command Headquarters base switch and router network, servicing classified and unclassified data and long-haul circuits.
- Managed network devices utilizing Cisco LAN Management Solution (LMS) and SolarWinds management servers.
- Regulated end user network access with Cisco Network Access Control (NAC) appliance.
- Installed and terminated Cat5e Ethernet cabling inside buildings and in simulated deployed environments utilizing various tools such as punch-down, wire strippers, and crimpers.
Technical School Student
US Air Force
03.2005 - 10.2005
- Studied electronics theory, computer networking, cable management, cryptographic systems, and long-haul transmission mediums.
- Participated in group discussions and study seasons, assisting classmates in understanding concepts like subnetting and binary.
- Worked with a group to setup and troubleshoot several full test networks with multiple switches, routers, and an ATM circuit.
- Maintained excellent grades, graduating at the top of my class.
Shipping and Receiving
Walmart
08.2000 - 02.2005
- Unloaded and sorted delivery truck goods.
- Palletized products for storage and utilized pallet jacks and a hand forklift to transport them.
- Staged products and restocked shelves after store operational hours.
Education
Associate of Applied Science - Electronic Systems Technology
Community College of The Air Force (CCAF)
Maxwell AFB, AL 04.2001 -
Skills
Wired and Wireless Networking
Network Design and Configuration
Network Security Administration
Virtualization Technologies
Work Center Management
Project Organization and Management
Presentation and Briefing
Teaching and Mentorship
Certification
CompTIA Security+
Timeline
CCNA - Cisco Certified Network Associate
01-2024
Network Infrastructure NCOIC
US Air Force
02.2023 - Current
CompTIA Security+
10-2021
Project Management NCOIC
US Air Force
04.2019 - 02.2023
Network Infrastructure NCOIC
US Air Force
12.2017 - 04.2019
Travis AFB Lead Network Technician
US Air Force
07.2013 - 12.2017
Quality Assurance Inspector
US Air Force
11.2011 - 07.2013
COMSEC Custodian
US Air Force
07.2011 - 11.2011
Network Technician
US Air Force
10.2005 - 07.2011
Technical School Student
US Air Force
03.2005 - 10.2005
Associate of Applied Science - Electronic Systems Technology
Community College of The Air Force (CCAF)
04.2001 -
Shipping and Receiving
Walmart
08.2000 - 02.2005