Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Joshua Morrison

Napa

Summary

Proficient network technician and supervisor with 20 years of IT experience as a front-line technician, Quality Assurance evaluator, Project Manager, and team lead. Primarily focus on Cisco products, but with limited experience with Brocade and Juniper systems. Has experience leading multiple multi-million dollar tech refreshes and base-wide system upgrades, devising and integrating logically separated VRF networks, implementing 802.1x endpoint security via Cisco ISE at 2 different bases, and leveraging technical expertise as a subject matter expert to develop solutions to difficult network, voice, and encryption issues. Currently CCNA certified and working towards a CCNP Security and a BA in Computer Networks and Cyber Security.

Overview

20
20

Years of computer networking experience

2
2
Certifications

Work History

Network Infrastructure NCOIC

US Air Force
02.2023 - Current
  • Installed and managed switches and routers servicing classified and unclassified voice, data, and long-haul circuits.
  • Maintained network security and oversight via Cisco Prime Infrastructure and Cisco Identity Services Engine (ISE).
  • Utilized Cisco Unified Communications Manager (CUCM) to deploy and maintain Voice over IP Phones
  • Implemented device security configurations in accordance with DoD and National Institute of Standards and Technology (NIST) guidance.
  • Managed and trained a work center of 17 military and 4 civilian personnel.


Project Management NCOIC

US Air Force
04.2019 - 02.2023
  • Liaised with 4 partner entities to develop and fund IT-related projects.
  • Coordinated with military personnel and civilian contractors to implemental network infrastructure and server management upgrades.
  • Ensured active participation of involved parties to meet or exceed project suspense dates.
  • Partnered with 3rd party retailers to identify technology shortfalls and develop cost-effective solutions.
  • Served as base network infrastructure subject matter expert for Air Force-level downward directed projects.

Network Infrastructure NCOIC

US Air Force
12.2017 - 04.2019
  • Oversaw the management and improvement of Air Mobility Command Headquarters base switch and router network, servicing classified and unclassified voice, data, and long-haul circuits.
  • Maintained network security and oversight via SolarWinds, Cisco Lan Management Solution (LMS), Cisco Prime Infrastructure, and Cisco Identity Services Engine (ISE).
  • Utilized DoD and NIST guidance to effectively implemented security controls, directly contributing to the base's "Excellent" readiness inspection score.
  • Managed and trained a work center of 20 military and 1 civilian personnel.
  • Liaised with 3 partner units to provide intel oversight in combat environments and deployable communications support.

Travis AFB Lead Network Technician

US Air Force
07.2013 - 12.2017
  • Led a team of technicians to troubleshoot network complications and resolve outstanding configuration issues.
  • Trained and mentored new Airmen on computer networking and military structure.
  • Worked with server admins to maintain a 99% uptime for base core services.
  • Assisted work center NCOIC as networking subject matter expert by providing briefings to senior leadership and advise for future project implementation.

Quality Assurance Inspector

US Air Force
11.2011 - 07.2013
  • Performed safety, corrosion, and grounding inspections on new and existing IT equipment and racks.
  • Inspected new and existing classified computing environments to ensure TEMPEST security requirements were met and maintained.
  • Evaluated junior Airmen for skill level advancement by having them display job-relevant tasks and knowledge.
  • Maintained squadron Technical Order (TO) library and performed annual records review of official documents.
  • Monitored contractors to ensure proper installation of equipment in accordance with contract specifications.

COMSEC Custodian

US Air Force
07.2011 - 11.2011
  • Managed an equipment account with cryptographic material for 3 classified networks.
  • Instructed users on proper care and handled of classified material.
  • Configured and troubleshot encryption devices for telephone lines and long-haul circuits.

Network Technician

US Air Force
10.2005 - 07.2011
  • Troubleshot and resolved computer network issues on Air Combat Command Headquarters base switch and router network, servicing classified and unclassified data and long-haul circuits.
  • Managed network devices utilizing Cisco LAN Management Solution (LMS) and SolarWinds management servers.
  • Regulated end user network access with Cisco Network Access Control (NAC) appliance.
  • Installed and terminated Cat5e Ethernet cabling inside buildings and in simulated deployed environments utilizing various tools such as punch-down, wire strippers, and crimpers.

Technical School Student

US Air Force
03.2005 - 10.2005
  • Studied electronics theory, computer networking, cable management, cryptographic systems, and long-haul transmission mediums.
  • Participated in group discussions and study seasons, assisting classmates in understanding concepts like subnetting and binary.
  • Worked with a group to setup and troubleshoot several full test networks with multiple switches, routers, and an ATM circuit.
  • Maintained excellent grades, graduating at the top of my class.

Shipping and Receiving

Walmart
08.2000 - 02.2005
  • Unloaded and sorted delivery truck goods.
  • Palletized products for storage and utilized pallet jacks and a hand forklift to transport them.
  • Staged products and restocked shelves after store operational hours.

Education

Associate of Applied Science - Electronic Systems Technology

Community College of The Air Force (CCAF)
Maxwell AFB, AL
04.2001 -

Skills

Wired and Wireless Networking

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Certification

CompTIA Security+

Timeline

CCNA - Cisco Certified Network Associate

01-2024

Network Infrastructure NCOIC

US Air Force
02.2023 - Current

CompTIA Security+

10-2021

Project Management NCOIC

US Air Force
04.2019 - 02.2023

Network Infrastructure NCOIC

US Air Force
12.2017 - 04.2019

Travis AFB Lead Network Technician

US Air Force
07.2013 - 12.2017

Quality Assurance Inspector

US Air Force
11.2011 - 07.2013

COMSEC Custodian

US Air Force
07.2011 - 11.2011

Network Technician

US Air Force
10.2005 - 07.2011

Technical School Student

US Air Force
03.2005 - 10.2005

Associate of Applied Science - Electronic Systems Technology

Community College of The Air Force (CCAF)
04.2001 -

Shipping and Receiving

Walmart
08.2000 - 02.2005
Joshua Morrison