Joy Yoon
Gwangju
Summary
Analytical and detail-oriented Bachelor of Business Administration graduate with a strong focus on Human Resources and data management. Demonstrates excellence in HR support, data management, and team coordination through hands-on roles in insurance administration, service operations, and academic leadership. Maintained confidentiality and accuracy while managing sensitive employee records and supporting payroll, onboarding, and benefits administration. Proven ability to optimize administrative workflows, enhance data integrity, and deliver reliable results under tight deadlines. Recognized for effective communication, organizational skills, and leadership as an academic club president. Proficient in MS Office, business analytics, and professional English communication; quick to adapt and eager to contribute in dynamic HR environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant Intern, Insurance
Dream Life Co., Ltd. (GA Insurance Agency)
03.2025 - 06.2025
- Insurance Contract Data Entry
Entered insurance contract data into internal databases with meticulous attention, proactively verifying information with senior staff to maintain accuracy and enable timely updates. - Communication & Documentation Support
Assisted insurance planners and clients with documentation and general inquiries, consistently clarifying unclear points to support smooth workflow and quick issue resolution. - Administrative & Office Operations
Contributed to efficient office operations by organizing files, handling scheduling requests, and suggesting minor improvements to streamline administrative tasks. - Invoice Management
Tracked and recorded invoices throughout the payment process, promptly flagging discrepancies to supervisors to promote timely payments and reliable record keeping.
Cafe manager
Cheongja Dabang
08.2021 - 05.2024
- Promoted from part-time employee to manager through a three-year cafe part-time job to manage store operations and collaborate with teams
- Boosted customer satisfaction by creating structured service workflows and leading team training sessions, which enhanced overall service quality and team performance.
- Kept staff motivated with regular feedback sessions, recognition of achievements, and opportunities for professional growth.
- Oversaw calendar to manage staff schedule and organize shifts for adequate coverage.
- Handled business administration functions such as payroll, cash register counting, and supply ordering.
Sea-suho press corps
Korea Maritime Traffic Safety Corporation
07.2023 - 12.2024
- Planned and wrote content on maritime safety initiatives, increasing public awareness on key issues.
- Conducted in-depth interviews and authored feature reports highlighting best practices in marine transport safety.
- Actively participated in professional training sessions and workshops to enhance subject matter expertise.
- Covered major events and produced multimedia content (articles, photos, videos) to engage diverse audiences through public awareness campaigns.
Hospital Administrative Assistant (Part-time)
Necessary mental health clinic
04.2024 - 06.2024
Supported patient check-in, payment processing, and document handling to ensure smooth clinic operations and courteous service.
Trade and English Conference
Chosun University
11.2021
- Company Overview: Chosun University, Gwangju, South Korea https://trade.chosun.ac.kr/trade/index.do
- Announcement on the importance and future prospects of non-face-to-face export transactions
- Explain the concept and operation method of non-face-to-face export transactions using the latest IT technology
- The feasibility and development direction of non-face-to-face export transactions through academic analysis
Monetary Policy Competition
Bank of Korea
07.2022
- Company Overview: Bank of Korea, Korea, South Korea https://www.bok.or.kr/portal/bbs/P0000559/view.do?nttId=10083378&menuNo=200690
- We analyze the demand-side expected inflation, wage increase, liquidity, and consumer sentiment index to check upward pressure on prices, Forecast downward pressure for the second half of the year
- Russia-Ukraine invasion, China blockade, U.S. tightening policy, international oil prices, raw material prices Forecast of upward pressure on prices by analyzing the rise
- Analyzing the effect of raising the benchmark interest rate on curbing the exchange rate, and following the U.S. Fed's tightening policy and the prospect of rising oil prices suggesting the need for additional rate hikes
- Maintaining tight monetary policy and harmonizing with fiscal policy, taking into account demand and supply-side factors and external variables emphasis on necessity
Education
Bachelor's Degree - Department of Trade, Business Administration
Chosun University
Gwangju, Republic Of Korea02.2025
K-Move Training Course - International Quality Management Practitioners
Human Resources Development Service of Korea
12.2024
Trade English - undefined
Korea International Trade Association
03.2021
Skills
- Language: English - Advanced - Skill Level Point: 7/10
- Computer Skills: Excel - Advanced - Skill Level Point: 7/10
- Computer Skills: PowerPoint - Advanced - Skill Level Point: 9/10
- Computer Skills: Word - Advanced - Skill Level Point: 8/10
- Active listening
- Flexible and adaptable
- Friendly, positive attitude
- Teamwork and collaboration
Certification
Certificates & Qualifications
- MS Office Word, Excel — Microsoft (2024)
- Self-Major Practical Certification (HRD) — Chosun University (2024)
- Marketing Research Analyst (Level 2) — Korea Career Development Institute (2021)
- GAIQ (Google Analytics Individual Qualification) — Google (2021)
- Korean History Proficiency Test (Level 2)
- Driver’s License (Level 2)
- TOEIC 820, TOEIC Speaking IH (Intermediate High)
Timeline
Administrative Assistant Intern, Insurance
Dream Life Co., Ltd. (GA Insurance Agency)
03.2025 - 06.2025
Hospital Administrative Assistant (Part-time)
Necessary mental health clinic
04.2024 - 06.2024
Sea-suho press corps
Korea Maritime Traffic Safety Corporation
07.2023 - 12.2024
Monetary Policy Competition
Bank of Korea
07.2022
Trade and English Conference
Chosun University
11.2021
Cafe manager
Cheongja Dabang
08.2021 - 05.2024
Trade English - undefined
Korea International Trade Association
Bachelor's Degree - Department of Trade, Business Administration
Chosun University
K-Move Training Course - International Quality Management Practitioners
Human Resources Development Service of Korea
Activity Experience
1. Chairman, ITS Forum (Trade Academic Club)
September 2021 – December 2023
- Led the department's leading academic club, transforming it from simple PPT-based presentations into a dynamic forum focused on international trade.
- Organized intensive discussions with internal and external stakeholders to generate actionable ideas and in-depth decisions on trade issues.
- Increased department-wide student participation and expanded academic engagement in economics and trade.
- Achieved notable results at academic conferences, delivered well-received presentations, and enhanced the club’s reputation.
- Represented undergraduate student interests through active dialogue with professors and by achieving excellence in competitions.
2. Member, Central Economic Research Club "Option"
January 2022 – June 2023
- Participated in the ‘Bank of Korea Monetary Policy Competition,’ conducting in-depth analysis of inflation and exchange rate fluctuations by evaluating demand- and supply-side factors.
- Co-authored and presented a research paper on optimal monetary policy direction.
- Planned and produced the short film "Cash Worth Being" for the 2022 ‘Bank of Korea Money Love Content Contest,’ highlighting the importance of preserving cash options for socially vulnerable groups.
- Addressed contemporary economic challenges such as the impact of digital payments on financial inclusion.
3. Member, Central Tennis Club “CUSTAR” 4. Administrative Support
- Contributed to the club’s championship win at the OB&YB Senior and Junior Exchange Exhibition and advancement to the semifinals in a major interuniversity tournament.
- Promoted teamwork and positivity, helping create a supportive club atmosphere.
- Assisted in organizing successful club operations, which enhanced member satisfaction and raised the club’s campus profile.
Scholarships
Scholarships
- Student Activity Support Scholarship, 2020–2024, Chosun University
- State-funded Scholarship, 2020–2022, Chosun University
- Scholastic (Academic Merit) Scholarship, 2020–2022, Chosun University (For outstanding academic performance.)
Awards
- Grand Prize
Participated as Team Leader in the 2nd LLP Project (Chosun - Jeonju- Jeju University) — Nov 7, 2020 — Leadership & Learning Program, a cross-university business case competition. (Coordinated team strategy, delegated roles, and facilitated collaboration to achieve project objectives.) - Target Award (Best Performance)
2022 Moonlight Alliance: Change Maker E-Marketplace Project (Chosun University, Gyeongmyeong University) — Jul 22, 2022
(Role: Sales/Field Marketing Lead) - Encouragement Award
English Presentation Contest (Department of Trade, Chosun University) — Nov 17, 2022 - Outstanding Award
Trade and Academic Club (ITS) Activities (Department of Trade, Chosun University) — Dec 22, 2022 - Excellence Award
Second Sea-suho Press Group Activities (Korea Maritime Transportation Safety Authority) — Dec 22, 2023
hobbies
Tennis, Reading, Watching Netflix
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