Joyce Seo
Hadong
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
12
12
years of professional experience
3
3
Certifications
Work History
English Technical Writer
AST
12.2021 - 02.2024
- Ensured regulatory compliance by keeping abreast of industry standards and updating documentation accordingly.
- Increased product adoption by creating clear and concise user guides, manuals, and online help resources.
- Maintained consistency across company documents by adhering to established style guidelines and templates.
Management Assistant
Lotte Department Store
02.2012 - 03.2016
- Increased client satisfaction through prompt response to inquiries and resolution of issues.
- Maintained a high level of confidentiality while handling sensitive information related to personnel matters or legal issues within the organization.
- Coordinated meetings and events, ensuring seamless communication between departments and stakeholders.
Education
Associate of Applied Science - Business Administration
California Miramar University
California, USA 04.2001 -
Associate of Science - English
Daelim University
Gyeonggi-do, South Korea 04.2001 -
Skills
[Language] Fluency
Effective writing
Editing
Documentation Management
Technical editing
Problem-solving abilities
Paperwork drafting
Relationship Building
Client Relationships
Certification
FAT Advanced Level
Timeline
English Technical Writer
AST
12.2021 - 02.2024
FAT Advanced Level
11-2021
Computerized accounting qualification Advanced Level
10-2021
TESOL
06-2019
Management Assistant
Lotte Department Store
02.2012 - 03.2016
Associate of Applied Science - Business Administration
California Miramar University
04.2001 -
Associate of Science - English
Daelim University
04.2001 -