Hi, I’m
Jieun Song
Business Owner
Seoul
Summary
Dynamic entrepreneur with passion for writing and seasoned English translator/instructor with a proven track record of enhancing customer satisfaction and expanding market reach. Leveraged excellent communication and social media marketing skills equipped to boost revenue and foster strong customer relationships. Demonstrated adaptability and analytical thinking in creating impactful content and delivering culturally-sensitive translations. Achieved high success rates in project negotiations and student learning outcomes.
Overview
16
years of professional experience
2
Languages
Work History
Self-employeed
Business Owner
06.2020 - Current
Job overview
- Wrote online contents regularly to promote the company's brand and its products. (in Korean)
- Created written materials to educate customers about how to use the products well and equip them with background knowledge about the market.
- Established strong customer relationships through excellent communication and attentive service.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
- Interacted well with customers to build connections and nurture relationships.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Conducted market research to inform product development decisions and identify potential growth areas.
Freelance
English Translator
09.2008 - Current
Job overview
- Edited and proofread text to accurately reflect English language.
- Referred to reference materials such as dictionaries, lexicons and encyclopedias to verify translation accuracy.
- Translated research materials from Korean to English.
- Adapted translation style based on target audience preferences, ensuring optimal comprehension and engagement.
- Provided editing and proofreading services to ensure error-free documents before submission to clients.
- Improved company reputation by providing accurate, culturally-sensitive translations in various languages.
Freelance
English Instructor
01.2009 - 12.2017
Job overview
- Improved students' written and verbal English skills through personalized learning programs.
- Enhanced students'' reading and writing skills by implementing interactive and engaging lesson plans.
- Promoted skill development in reading, writing, speaking, and listening through various instructional methods tailored to individual needs.
- Taught students study techniques and strategies for succeeding on grammar and composition tests.
- Managed class time efficiently, balancing structured lessons with opportunities for independent practice and peer collaboration.
- Measured student progress through regular assessments, adjusting instructional strategies as necessary to optimize learning outcomes.
- Reviewed and provided feedback on written assignments, helping students develop strong editing and proofreading skills.
- Tailored tutoring approaches to meet unique needs of each student, enhancing their learning experience.
Education
Washington State UniversityPullman, Wa
Bachelor of Arts from International Business
04.2001
University Overview
- Graduation with Honours
- Completed College-level Coursework: Teaching English as a second language at Seattle Central College, 2007
Skills
Attention to detail
Excellent communication
Verbal and written communication
Reliability
Social media marketing
Time management abilities
Customer service management
Analytical thinking
Problem-solving abilities
Adaptability and flexibility
Work Planning and Prioritization
Timeline
Business Owner
Self-employeed
06.2020 - Current
English Instructor
Freelance
01.2009 - 12.2017
English Translator
Freelance
09.2008 - Current
Washington State University
Bachelor of Arts from International Business
04.2001
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