JUNE YUNG LEONG
Operations Specialist
Seoul
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
6
6
Languages
Work History
Operations Specialist
ENKOR WITHUS
Seoul
02.2021 - Current
- Entire business operation (all available services & product)
- Customer Service Representative
- B2C Sales (Housing & Accommodation)
- Operations improvement
- Quarantine service person in charge (21 Feb~22 May)
- Space innovation for total 165 accommodation
- Photo-shooting
Customer Service
Razer Merchant Services
Klang
02.2018 - 08.2018
- Provided primary customer support to internal and external customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Handled customer inquiries and suggestions courteously and professionally.
- Met customer call guidelines for service levels, handle time and productivity.
Education
Bachelor's - Finance And Investment
Tunku Abdul Rahman University College
Kuala Lumpur, Malaysia 05.2015 - 06.2017
No Degree - Korean Language Program
Hongik University
Seoul, Korea 04.2001 -
Skills
Unified Communications Integration
Customer Relations
Flexible and Adaptable
MS Office
Decision-Making
Excellent Communication
First Aid/CPR
Timeline
Operations Specialist
ENKOR WITHUS
02.2021 - Current
Customer Service
Razer Merchant Services
02.2018 - 08.2018
Bachelor's - Finance And Investment
Tunku Abdul Rahman University College
05.2015 - 06.2017
No Degree - Korean Language Program
Hongik University
04.2001 -