Jungsoo Kim

providing a quality services that connect communication, semiconductor, automobile, robot, defense industry, broadcasting, medical, big data, metaverse, fintech and future industries.

Engage with customers via phone and email to help resolve and/or navigate successfully through buying and selling related queries and/or processes on our company.

Using an Excel to make a purchasing order and quotation for customers

Reliable follow up with customers on issues that were not able to be resolved during a single contact.

Handling and supporting sale of Russian products such as Hexamine and other chemical products. Co-operate between two companies in Russia and Vietnam

Communicate and cooperated with other oversea companies - contacted them via email and provided quotation.

Using ERP to purchase and categorize the products and manage products and submitted a request to Korean company and suppliers.

Holding Global Barista certification.

I took coffee and food and prepared them for customers quickly and effectively.

Provide suggestion to customers by presenting and explaining the coffee drink menu, answering questions.

Training for new hires and sharing my techniques and customer service.

First job after graduated university.

Handling import paper from U.S and European countries.

Selling a military defense use connector and cables for korean customers.

Keep date a records of daily sales activities, finding a new customers.

Offering a multiple options for the clients and make sure building a strong relationship with customers.

Provided vital situational updates to commanders by relaying real-time information from field operatives during operations.

Put together and configured antennas, power sources and other equipment to establish communications.

Documented and processed incoming message over communication systems for supervisor review.