Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Jungyeon Park

Assistant Manager
Gumi

Summary

Dynamic Assistant Manager with a proven track record at Samsung Electronics, excelling in operations management and problem-solving. Achieved significant improvements in overseas customer satisfaction and fostered strong team relationships. Skilled in analytical thinking and customer service management, adept at generating impactful reports for progress tracking.

Have experienced overall product process field by majoring in computer engineering, started career in testing team and currently working in oversea market quality control team.

Overview

11
11
years of professional experience
3
3
Languages

Work History

Assistant Manager

Samsung Electronics
02.2014 - Current
  • Supervised day-to-day operations to meet performance, quality expectations when new model launches
  • Improved oversea customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with oversea staff, fostering a positive work environment.
  • Generated weekly and monthly status reports for helpful progress tracking.

Education

Bachelor of Science - Electronic Computer Engineering

Kumoh National Institute of Technology
Gumi, South Korea
02-2022

Skills

Operations management

Problem-solving

Customer service

Workflow coordination

Customer service management

Analytical skills

Software

Adobe photoshop

Timeline

Assistant Manager

Samsung Electronics
02.2014 - Current

Bachelor of Science - Electronic Computer Engineering

Kumoh National Institute of Technology

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Jungyeon ParkAssistant Manager