Jungyu Kang
Seoul
Summary
Accomplished Sales Manager at Gugus, adept in relationship building and staff management, significantly increased sales revenue through strategic leadership and effective sales team training. At Marriott Ryse Hotel, Aloft Seoul Gangnam, excelled in creating memorable guest experiences, enhancing client retention. Skilled in goals setting and performance optimization, demonstrating a strong blend of motivational coaching and customer service excellence.
Overview
2
2
years of professional experience
Work History
Sales Manger
Gugus
Seoul,South Korea
02.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Front Desk Officer
Marriott Ryse Hotel, Aloft Seoul Gangnam
Seoul
05.2022 - 01.2024
- Provided personalized recommendations for local attractions, restaurants, and activities based on guest preferences.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Consistently maintained a clean and well-organized front desk area, creating an inviting atmosphere for guests upon arrival.
- Handled phone calls effectively, routing them to relevant departments or taking messages as needed.
Education
Bachelor Of Economics, English Literature -
Hoseo University
Cheon-An, Chung-Nam ProvinceSkills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
Languages
Japanese
Beginner (A1)
Timeline
Sales Manger
Gugus
02.2024 - Current
Front Desk Officer
Marriott Ryse Hotel, Aloft Seoul Gangnam
05.2022 - 01.2024
Bachelor Of Economics, English Literature -
Hoseo University