Strategic and results-driven professional with over 7 years of experience in global media operations, external relations, and cross-functional team leadership. Expert in orchestrating end-to-end production lifecycles and cultivating high-level partnerships with global entertainment leaders. Proven track record in scaling international workflows, managing multi-country teams, and implementing data-driven performance improvements. Adept at navigating complex stakeholder environments and delivering high-impact communication strategies that uphold brand integrity and organizational values.
Overview
7
7
years of professional experience
Work History
Manager, Subtitling Coordination
Deluxe Media
Seoul, Korea
09.2025 - Current
Strategic Team Leadership: Oversee a regional team of coordinators and team leads across Northeast Asia; conduct performance evaluations and provide mentorship to junior leaders to foster professional growth.
Capacity Planning & Forecasting: Manage real-time coordination capacity and future needs using proprietary cloud-based platforms; provide agile scheduling for urgent global capacity requests.
Global Stakeholder Collaboration: Collaborate with international leadership to establish and promote project management best practices, ensuring scalability and seamless onboarding for new global clients.
Quality & Risk Management: Act as the primary escalation point for quality and capacity concerns; lead root cause analysis and implement preventive actions to ensure consistent excellence in delivery.
Innovation & Performance Tracking: Monitor departmental KPIs and performance metrics; execute production-related technology testing and documentation to align with global business goals.
Team Leader, Fast-Track Team Korea
IYUNO(Post production & Localization services)
Seoul, Korea
09.2022 - 05.2025
Strategic Business Growth & RFP Leadership: Spearheaded a high-stakes 2024 RFP (Request for Proposal) for a global OTT partner, conducting comprehensive market analysis and operational modeling that secured a multi-year strategic partnership contract.
Global Operational Standardization: Led a cross-border Task Force to develop and implement the ‘Post-Production Asset Guidebook,’ establishing standardized operating procedures (SOPs) across global branches to ensure linguistic consistency and brand integrity.
International Consultancy & Market Expansion: Acted as a strategic consultant for the partner’s expansion into the Vietnamese and European markets; oversaw international QA testing and provided technical advisory on local reviewer recruitment and training.
Innovation in Agile Delivery Systems: Co-engineered a high-velocity, 72-hour multi-language delivery pipeline (Spanish/Portuguese) in collaboration with the U.S. headquarters, enhancing the organization’s capability to meet urgent global broadcasting demands.
Cross-Continental Technical Liaison: Conducted on-site technical training and provided operational support to U.S.-based teams, bridging communication gaps and aligning regional workflows with global quality standards.
Project Manager, Fast-Track Team Korea
IYUNO(Post production & Localization services)
Seoul, Korea
03.2019 - 08.2022
Scalable Content Infrastructure Management: Orchestrated the end-to-end delivery of 1,000+ premium media titles, managing complex metadata architecture (synopsis, cast, SEO keywords) to optimize content discoverability for global audiences.
High-Stakes Quality Validation: Directly supervised the production of critical subtitle samples for prospective global partners, serving as a key driver in establishing long-term trust and successful onboarding of new international clients.
Crisis Management & Workflow Optimization: Engineered a "Fast-Track" production model that reduced turnaround times to 2–20 hours while maintaining a 99%+ quality accuracy rate, demonstrating exceptional agility in high-pressure environments.
Data-Driven Process Improvement: Implemented a feedback-loop system based on terminology alignment and real-time editing data, significantly improving linguistic precision and reducing post-delivery revisions by 1%.
Education
Bachelor of Arts - English Translation and Interpretation
Geumgang University
2019
Skills
Strategic Partnership Management: Expertise in the full lifecycle of partnership development, from drafting high-stakes RFP proposals to securing and operationalizing long-term global contracts
International Stakeholder Coordination: Proven ability to act as a primary liaison between global headquarters (US), regional branches (APAC), and diverse external partners with sound diplomatic judgment
High-Velocity Project Management: Specialized in "Fast-Track" operations, managing complex workflows for 1,000 titles under extreme time constraints (2-20 hour windows)
Results-Based Reporting: Skilled in tracking departmental KPIs, conducting root cause analysis, and documenting operational results for executive-level strategic planning
Digital Content & Platform Management: Proficient in managing metadata architecture and digital content strategies for international audiences
Cross-Cultural Sensitivity & Diplomacy: Extensive experience working in multicultural environments, ensuring brand integrity and cultural relevance across different regions
Crisis Management & Proactive Problem Solving: Demonstrated resilience and agility in resolving production bottlenecks and capacity issues in high-pressure, fast-paced settings
Inclusive Leadership & Mentoring: Experienced in supervising multi-country teams, conducting performance evaluations, and fostering a collaborative, "can-do" team culture
Advocacy & Public Service Orientation: Deeply committed to transitioning technical expertise into international public service to advance gender equality and social impact
Languages:English (Highly Proficient / Professional Working Level), Korean (Native Speaker) Professional background in Interpretation and Translation
Technical Tools: Microsoft Office Suite (Expert in Excel & PowerPoint)
Timeline
Manager, Subtitling Coordination
Deluxe Media
09.2025 - Current
Team Leader, Fast-Track Team Korea
IYUNO(Post production & Localization services)
09.2022 - 05.2025
Project Manager, Fast-Track Team Korea
IYUNO(Post production & Localization services)
03.2019 - 08.2022
Bachelor of Arts - English Translation and Interpretation