JUNHO PARK
Seoul
Summary
Customer-focused professional with expertise in Chinese language education and extensive experience in customer service. Proficient in communication, teamwork, and cross-cultural interaction, demonstrating adaptability in fast-paced environments. Committed to delivering exceptional service and fostering positive experiences for diverse clientele.
Overview
4
4
years of professional experience
11
11
years of post-secondary education
Work history
Restaurant Server
Lahuo Kungfu Malatang
Seoul, South Korea
2019.04 - 2019.12
- Navigated busy dinner rushes without compromising quality of service.
- Maintained detailed knowledge of menu items to provide recommendations.
- Delivered prompt, efficient service to ensure customer satisfaction.
- Conducted inventory checks regularly to maintain stock levels.
Cinema Staff
CGV
Seoul, South Korea
2020.11 - 2023.02
- Served customers efficiently at box office-processed bookings quickly and accurately.
- Improved customer engagement with knowledge on current or upcoming films.
- Monitored screening rooms regularly for quality assurance and immediate resolution of issues.
- Upheld health and safety regulations within the cinema complex for guest welfare.
Education
Bachelor's Degree - Chinese Culture
Hanshin University
Osan, South Korea 2019.03 - 2026.07
Bachelor's Degree - Chinese Language Education
East China Normal University
Shanghai, China 2023.02 - 2026.07
Skills
- Customer service minded
- Interpersonal communication skills
- Teamwork and collaboration
- Cross-Cultural adaptability
- Resilience in adversity
- Advanced interpersonal skills
Languages
Korean
Native
Chinese (Mandarin)
Fluent
English
Intermediate
Timeline
Bachelor's Degree - Chinese Language Education
East China Normal University
2023.02 - 2026.07
Cinema Staff
CGV
2020.11 - 2023.02
Restaurant Server
Lahuo Kungfu Malatang
2019.04 - 2019.12
Bachelor's Degree - Chinese Culture
Hanshin University
2019.03 - 2026.07