Junyeong Jeong
Student
Daejeon,47
Summary
Proven in enhancing customer satisfaction and sales at Sketch 904 Cafe&Bar through expert brewing techniques and product upselling. Demonstrated strong interpersonal skills and attention to cleanliness, significantly improving service quality. Skilled in fostering team productivity and customer engagement, with a knack for implementing efficient processes.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Junior Barista
Sketch 904 Cafe&Bar
Daejeon, Daejeon
07.2024 - Current
- Expedited drink production by mastering efficient brewing techniques and equipment usage.
- Participated in ongoing training sessions to continually improve skill set and knowledge of industry trends.
F&B Trainee
Hotel Interciti
Daejeon, Daejeon
12.2023 - 02.2024
- Assisted in streamlining the ordering process for improved efficiency and guest experience.
- Assisted colleagues in other departments when necessary, demonstrating flexibility and teamwork skills.
Associate
Hanbat Social Welfare Center
Daejeon, Daejeon
03.2023 - 08.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Education
Bachelor in Airline Service -
Joongbu University
Geumsan-gun, South Korea 03.2020 - Current
Skills
Product Upselling Techniques
Attention to Cleanliness
Strong Interpersonal Skills
Activities
2024 Summer Cool Japan Reporter (7/9-7/17)
-Announcement on the attractiveness of Japan and the results of the visit after visiting Japan
-A Study on the Life and Recovery Cases of Small Cities
2024 Ambassador of Joongbu University
-Promoting entrance examinations and attracting new students
-Official SNS Content Production
Timeline
Junior Barista
Sketch 904 Cafe&Bar
07.2024 - Current
F&B Trainee
Hotel Interciti
12.2023 - 02.2024
Associate
Hanbat Social Welfare Center
03.2023 - 08.2023
Bachelor in Airline Service -
Joongbu University
03.2020 - Current
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