Juyeon Lee
Hwaseong-si,41
Summary
Experienced customer service specialist with a talent for driving sales and enhancing customer satisfaction. Background in materials, organic and polymer chemistry, blending scientific expertise with creative flair. Passionate about contributing to innovative perfume projects and delivering value through fragrance.
Overview
3
3
years of professional experience
Work History
Perfume Workshop
Dotnote
Seoul
10.2023 - Current
- Expanded company''s client base through effective marketing strategies and services, resulting in increased sales by 15%.
Multi Brand Beaty Store Staff
Olive Young
05.2023 - 11.2023
- Efficiently restocked shelves during peak hours to keep popular items readily available for purchase.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided personalized product recommendations for customers based on their needs and preferences, leading to a 23% increase in sales performance.
Barista
Mondo Coffee
03.2023 - 07.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Promoted additional items with desserts, managing over 35 orders per day.
Barista
Twosome Place Coffee
02.2021 - 01.2022
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Controlled line and crowd with quick, efficient service.
Education
Bachelor of Science - Nanotechnology&Advanced Materials Engineering
Sejong University
Seoul, South Korea 04.2001 -
Skills
Experimental design
undefinedTimeline
Perfume Workshop
Dotnote
10.2023 - Current
Multi Brand Beaty Store Staff
Olive Young
05.2023 - 11.2023
Barista
Mondo Coffee
03.2023 - 07.2023
Barista
Twosome Place Coffee
02.2021 - 01.2022
Bachelor of Science - Nanotechnology&Advanced Materials Engineering
Sejong University
04.2001 -
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