KANG YOUNG JU
Seoul
Summary
I am a hardworking and passionate worker who is interested in collecting and setting up marketing strategies for customers
I have experience in financial institution and university department office, so I'm used to dealing with customers and organizing data. I also have experience working for a language marketing company and achieved good marketing campaign results.
I am seeking a position that will utilize my experience dealing and analyzing customer needs and make marketing plans.
Overview
2
2
years of professional experience
Work History
Bank Clerk
Credit Union
07.2023 - Current
- Assisted customers with banking needs and inquiries(EX. recommend appropriate financial instruments)
- Maintained accurate records of customer transactions in line with bank procedures.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
Content Marketing Assistant
Naver
07.2021 - 09.2021
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Compiled product, market, and customer data to generate informed sales and profit projections.
- Collected, analyzed and summarized data and trends to provide marketing tracking and research.
- Created engaging content for Pinterest, Facebook, and Instagram.
Education
Bachelor of Arts - TESOL Linguistics
Hankuk University of Foreign Studies
Yongin-si, Gyeonggi-do08.2023
BBA - Business Administration
Hankuk University of Foreign Studies
Yongin-si, Gyeonggi-do08.2023
Skills
- Product and Service Sales
- Financial Services
- Excellent Communication Skills
- Customer Experience
- Client Rapport-Building
- Team Cooperation
- Sales Expertise
- Schedule Preparation
- Office Organization
Timeline
Bank Clerk
Credit Union
07.2023 - Current
Content Marketing Assistant
Naver
07.2021 - 09.2021
Bachelor of Arts - TESOL Linguistics
Hankuk University of Foreign Studies
BBA - Business Administration
Hankuk University of Foreign Studies
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