Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kassie Kay See Yeo

Incheon

Summary

Hardworking and passionate job seeker with strong organizational skills , openness to learning new skillsets, to secure entry-level call centre work position. Ready to help team achieve department company goals.

Overview

15
15
years of professional experience

Work History

Early Childhood Educator

G8 Education
03.2006 - 08.2015
  • Strengthened parent-teacher relationships through consistent communication, increasing parental involvement in educational process.
  • Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
  • Mentored new educators, providing guidance on effective teaching approaches and classroom management techniques.
  • Promoted physical health by incorporating movement breaks and outdoor play opportunities into each day''s schedule.
  • Communicated with parents and other staff about student progress.
  • Supervised student teachers to provide objective feedback.
  • Cultivated safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
  • Implemented age-appropriate curricula to meet needs of young learners.
  • Increased early numeracy proficiency by integrating math concepts into daily routines and playtime activities.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Educated students in foundational concepts such as shapes, numbers, and letters.
  • Developed comprehensive assessments to measure student progress effectively and adjust teaching methods accordingly.
  • Guided students to develop social, emotional and physical skills.
  • Modeled positive behavior and communication skills for students.
  • Organized and supervised large and small group activities.
  • Developed innovative activities to engage young children in learning process.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Implemented evidence-based behaviour management systems to maintain positive atmosphere conducive to learning for all students.
  • Conducted regular evaluations of teaching practices, refining techniques for optimal student engagement and comprehension.
  • Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Maintained and fostered positive and constructive interactions with staff, families, and children.
  • Collaborated with colleagues on curriculum development, sharing best practices to improve overall instruction quality across the school.
  • Partnered with local organizations to bring in guest speakers or arrange field trips that enriched students'' understanding of the world around them.
  • Contributed to staff meetings and professional learning communities, sharing insights and strategies for continuous improvement of teaching practices.
  • Developed and implemented behavior management plans.
  • Supported students in developing self-esteem and self-confidence.
  • Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
  • Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.
  • Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
  • Coordinated extracurricular activities such as field trips and community service projects to connect classroom learning with real-world experiences.
  • Monitored classroom to verify safe and secure environment.
  • Coached, supervised and mentored education staff, imparting classroom knowledge to build strong skill sets.
  • Assessed student progress and provided feedback on educational development.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Created safe and nurturing learning environment for preschoolers.
  • Improved literacy rates by implementing targeted reading interventions and guided reading sessions.
  • Promoted sensory development by providing access to different textures.
  • Boosted children''s social skills development through group projects and collaborative games.
  • Incorporated music, art and literature into curriculum.
  • Planned and executed activities to stimulate physical, social and intellectual growth.
  • Encouraged use of technology to support student learning.
  • Organized activities to teach preschool children foundational learning skills such as letters and numbers.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Established positive relationships with students and families.
  • Fostered creativity in the classroom through art projects, dramatic play, storytelling exercises, and other imaginative pursuits.
  • Enhanced student learning by incorporating hands-on activities and real-world examples in lesson plans.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Developed and maintained courteous and effective working relationships.
  • Self-motivated, with a strong sense of personal responsibility.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Applied effective time management techniques to meet tight deadlines.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Identified issues, analyzed information and provided solutions to problems.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Call Centre Executive

Alexandra Hospital
01.2001 - 07.2003
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Organized and detail-oriented with a strong work ethic.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Identified issues, analyzed information and provided solutions to problems.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Excellent communication skills, both verbal and written.

Education

High School Diploma -

RTRC Asia, Wheelock College
Singapore

GCE O Levels

Serangoon Secondary School
Singapore

Skills

  • Time Management
  • Problem-Solving
  • Customer Relations
  • Excellent Communication
  • Dependable and Responsible
  • Remote Office Availability
  • Verbal Communication
  • Good Telephone Etiquette
  • Computer Skills
  • Troubleshooting
  • Computer & Phone operation
  • Analytical Thinking

Languages

English, Chinese (Mandarin)
Native language
Korean
Upper intermediate
B2

Timeline

Early Childhood Educator

G8 Education
03.2006 - 08.2015

Call Centre Executive

Alexandra Hospital
01.2001 - 07.2003

High School Diploma -

RTRC Asia, Wheelock College

GCE O Levels

Serangoon Secondary School
Kassie Kay See Yeo