Ken Gunil Lee
Sr. Relationship Manager
Seoul
Summary
Dynamic institutional business development manager with extensive experience in customer service. Highly organized professional establishes relationships with customers. Results-oriented sales worker engages with customers to help establish rapport. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
4
4
years of professional experience
Work History
Institutional Business Development Manager
OKX
05.2023 - Current
- On-boarded and established relationships with trading firms to increase revenues.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Pitched OKX products such as delta one, options, OTC, block trading and trading bots to clients who have needs.
- Collaborated with investment team and listing team to make deals successful by sharing and meeting mutual business models.
- Generated new business with marketing initiatives and strategic plans.
Senior Key Account Manager
Bitget
10.2022 - 04.2023
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Built valuable relationship with Institutional clients and VIP retail clients
- Leveraged strategic planning to penetrate key accounts.
- Boosted customer satisfaction by providing teams with training and skills to optimize service delivery in alignment with individual needs.
Senior VIP Relationship Manager
Bybit
02.2021 - 09.2022
- Managed more than 1,000 VIP accounts in terms of trades, deposit and withdrawals, fee discounts and etc.
- Established networking with Korean VIP clients via attending crypto conferences.
- Solved over 10 VIP inquiries daily via self-created channel, Kakao talk messenger and phone calls.
- Managed contracts with vendors and logistics related to VIP merchandise.
- Provided crypto market analysis report to VIPs through third-party.
- Conducted VIP exclusive campaign for Korean market with great ROI.
- Participated in team-building activities to enhance working relationships.
Account Manager
Rabobank Group – De Lage Landen
07.2020 - 01.2021
- Assisted in all aspects of lease transaction including inception, credit approval, funding, and documentation
- Responsible for preparing required amendment memos for approved clients and equipment inspection
- Participated in development of vendor financing products in construction and agri-business sector by conducting market research and analyzing financial statements of vendor.
Education
Bachelor of Arts - Finance
University College Dublin
Singapore (Global Campus)Skills
- Sales Expertise
- Proposal Preparation
- Relationship Establishment
- Revenue Generation
- Client Requirements
- Account Management
- Cross-functional Collaboration
- Product Knowledge
Languages
English
Advanced (C1)
Japanese
Advanced (C1)
Korean
Bilingual or Proficient (C2)
Timeline
Institutional Business Development Manager
OKX
05.2023 - Current
Senior Key Account Manager
Bitget
10.2022 - 04.2023
Senior VIP Relationship Manager
Bybit
02.2021 - 09.2022
Account Manager
Rabobank Group – De Lage Landen
07.2020 - 01.2021
Bachelor of Arts - Finance
University College Dublin
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