Dynamic professional with a proven track record in human resources management and customer service expertise, honed across roles at Hanilcon and Adidas Korea. Excelled in enhancing product quality and sales efficiency through innovative team training and management. Skilled in multitasking and interpersonal communication, adept at driving significant improvements in customer satisfaction and operational efficiency.
The main work was research and development assistance and product quality control at a company-affiliated research institute.
The laboratory management, construction material tests, and results presented by the client have been documented.
The main tasks were employee training and management, inventory management, and customer response for efficient sales in stores.
I worked in the SGS Construction Business Department and worked on research assistance and translation of English documents.
Human resources management
Corporate communications
IT management
Portfolio management
Customer service expertise
Customer service
Customer support
Sales experience
Multitasking
Problem-solving abilities
Interpersonal communication
Conflict resolution
Adaptability