Proven achiever in IT security sales at Hanil Networks, adept at managing high-volume customer inquiries and mediating product pricing with a keen focus on incident management and service delivery. Excelled in fostering smooth interpersonal relationships, showcasing a positive learning attitude alongside robust problem-solving capabilities. Demonstrated expertise in performance metrics analysis, driving business process outsourcing with efficiency.
Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
Worked as a sales specialist as a salesman.
Managed and calculated product price by mediating DC percentage.
Processes related to purchasing, sales, orders, and shipment.
Incident Management
Performance metrics analysis
Service Delivery Management
Business Process Outsourcing
Smooth interpersonal relationships
Positive and willing to learn
UNI ERP