Proven achiever in IT security sales at Hanil Networks, adept at managing high-volume customer inquiries and mediating product pricing with a keen focus on incident management and service delivery. Excelled in fostering smooth interpersonal relationships, showcasing a positive learning attitude alongside robust problem-solving capabilities. Demonstrated expertise in performance metrics analysis, driving business process outsourcing with efficiency.
Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
Worked as a sales specialist as a salesman.
Managed and calculated product price by mediating DC percentage.
Processes related to purchasing, sales, orders, and shipment.
Incident Management
UNI ERP