Summary
Overview
Work History
Education
Skills
Timeline
Generic

KUN KYU LEE

Office Worker

Summary

Proven leader with a track record of enhancing customer satisfaction and financial performance at SK Telecom. Excelled in operations management and team leadership, achieving departmental goals through strategic planning and performance metrics. Skilled in resolving conflicts and cross-training staff, significantly boosting team agility and performance. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work History

Manager

SK Telecom
09.2017 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • I published a blog in Korean and other posts on SNS.

Education

BBA - Business Administration

Green River Community College
Auburn, WA
06.2010 - 01.2014

Skills

Team Leadership

Timeline

Manager

SK Telecom
09.2017 - Current

BBA - Business Administration

Green River Community College
06.2010 - 01.2014
KUN KYU LEEOffice Worker