Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kyuri Kim

Seoul

Summary

Experienced account manager at marketing solutions optimizing client’s needs for incremental revenue. Data-driven individual with 8 years working in online travel agency and E-commerce. Focused and enthusiastic with expertise nurturing clients’ relationships and driving revenue from opportunities. Persuasive negotiator with forward-thinking and performance-oriented nature.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Account Executive

Coupang
11.2020 - Current
  • Conducted and extracted complex data management with SQL server, Zeppelin to make data-based suggestion in terms of upselling company products to decision-maker.
  • Dived deeply into partner's performance with effective data such as market trend, competitiveness, SOV and market share to upsell and align partner's goal.
  • Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with 158% growth of QoQ GMV and 10% growth of ROAS rate.
  • Created and presented media and advertising product packages including the most expensive display ads such as Coupang main banner advertisement and CPC campaigns to prospective customers in Large Customer Sales tier 1 team.
  • Won 6 annual ad contracts with 4.3 billion KRW value from existing clients and successfully communicated with decision-maker and operation team of the company for the best fit of the clients.
  • Exceeded sales goals by 119% servicing and managing over 2 billion KRW in accounts for brand advertisers per quarter while team achieved 98%.
  • Increased QoQ revenue by 245% through ad optimization while increasing ad costs by 102%.
  • Liaised between clients and fulfillment camp through internal communication to resolve stock issues quickly and effectively with excellent client oversight, issue resolution and relationship-building expertise.
  • Tracked daily performance and revenue data by using excel pivot and power BI.

Account Manager

Booking.com
06.2019 - 10.2020
  • Led Webinar project with strong ownership analyzing market insight and data trend to make clients active on sales and utilizing company products achieving 53% YoY growth while others 16%.
  • Executed guesthouse project for significantly underperforming with negative YoY growth to make positive growth and made them turn to +1% from -17%.
  • Produced 360 promotional products from 90 clients to optimize reservations and improve business for clients during a year.
  • Recommended proper products to clients, highlighted benefits and redirected objections to secure more than 46% additional bookings.
  • Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies.
  • Shared best practices how to make successful results at Northeast Asia regional meeting as an representative of Korea team.
  • Acquired and registered 10 new properties per quarter.

Account Executive

Booking.com
08.2017 - 05.2019
  • Responsible for global chains project to track to be in parity with competitors' pricing for a quarter to boost better conversion and worked with collaboratively with key account management team.
  • Managed accounts in largest territory, Seoul city and performed full sales cycle duties, increasing YoY growth by 40% with team.
  • Shared Best practice of data analyzing by property type to the team.
  • Opted in 243 promotional products to optimize reservations for clients during a year.
  • Oversaw a load of 89 accounts bringing in more than 1,994 stayed room nights per year.
  • Organized and lead client workshop project generating 59% YoY growth while market 40% for a quarter.
  • Prioritized accounts with business impact and took an action in a timely manner to boost business.

Coordinator

Booking.com
08.2016 - 07.2017
  • Contracted 56 non-partnership accounts to join company again.
  • Maintained and newly opened partnership of 492 clients during a year. Built lasting client relationships by organizing and planning workshops.
  • Exceeded expectations by ensuring meetings were properly executed. Oversaw a load of 30 accounts bringing in more than 2 million KRW per month.
  • Took daily inbound calls to help clients’ inquiries.

Market Associate & Front Desk Receptionist

Hosteltimes
01.2014 - 01.2015
  • Loaded rate and availability on OTA such as Hotels.com, Booking.com and Hostelworld and managed reservation system activities, such as allocating rooms and opening and closing room vacancy.
  • Created and assisted an official company page on Facebook to facilitate interaction with customers and made 2,931 likes on English page, 131 likes on Korean page.
  • Contributed to relevant blog that led over 100 visitors daily and sent confirmation mails to increase brand awareness.
  • Translated main information on website to Korean, from Korean to English.

Education

BBA - Tourism Management

Gachon University
Seongnam, South Korea
2016

Skills

  • Strong Ownership
  • Deep Dive on Data Analysis
  • Extract & Processing Data
  • Data-driven and Goal-oriented
  • Consultative Sales
  • Business Development
  • Relationship Building
  • Account Management
  • Opportunity Identification

Certification

TOPAS certificate


Timeline

Senior Account Executive

Coupang
11.2020 - Current

Account Manager

Booking.com
06.2019 - 10.2020

Account Executive

Booking.com
08.2017 - 05.2019

Coordinator

Booking.com
08.2016 - 07.2017

Market Associate & Front Desk Receptionist

Hosteltimes
01.2014 - 01.2015

BBA - Tourism Management

Gachon University

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Kyuri Kim