Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
LEE MINYOUNG

LEE MINYOUNG

Content Marketer
Seoul

Summary

Dynamic content marketer with a proven track record at Butterfly Effect Plan, enhancing website traffic through strategic content and SEO proficiency. Skilled in fostering client relationships and problem-solving, demonstrated adaptability and bilingual communication prowess. Achieved significant results by leveraging industry influencer partnerships and mastering new software for operational efficiency. Dedicated sales and marketing professional with proven success exceeding goals, retaining customers and maintaining strong reputation for customer satisfaction. Exceptional knowledge of cosmetic market conditions and extensive network of title, inspection and banking professionals. Experienced Customer Service Representative fluent in English and Korean language. Professional employee dedicated to providing excellent service to current and new customers. Comfortable working in fast-paced environment attending to customer service needs including incoming calls, product questions, issue resolution and order processing. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

2
2
years of professional experience

Work History

Content Marketer

Butterfly Effect Plan
01.2024 - Current
  • Utilized various CMS platforms, such as WordPress and Drupal, to efficiently publish and manage online content.
  • Created style guides, localization guidelines and toolkits to guide content delivery teams.
  • Established workflow for requesting, creating, editing, publishing and retiring content.
  • Increased website traffic by developing and implementing a comprehensive content marketing strategy.
  • Conducted market research to understand audience needs and preferences, tailoring content accordingly.
  • Cultivated relationships with industry influencers to amplify reach of branded content through guest blogging opportunities and social media partnerships.

CX ASSISTANT

LEGENDARIES TM
06.2023 - 01.2024
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Developed and maintained filing systems to facilitate easy access to information.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Demonstrated adaptability by quickly mastering new software applications as needed for various tasksprojects.

CX

YELLOW BASKET
12.2022 - 05.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

No Degree -

SANGMYUNG UNIVERSITY
Cheonan, South Korea
04.2001 -

High School Diploma -

TAEREUNG HIGHSCHOOL
Seoul, South Korea
04.2001 -

Skills

Content Strategy Development

SEO proficiency

Event Promotion

Overseeing Keyword Placement

Customer Service

Problem-solving abilities

English translation

Fluent Bilingualism

Languages

Korean
Native language
English
Upper intermediate
B2
Chinese (Mandarin)
Elementary
A2

Timeline

Content Marketer

Butterfly Effect Plan
01.2024 - Current

CX ASSISTANT

LEGENDARIES TM
06.2023 - 01.2024

CX

YELLOW BASKET
12.2022 - 05.2023

No Degree -

SANGMYUNG UNIVERSITY
04.2001 -

High School Diploma -

TAEREUNG HIGHSCHOOL
04.2001 -
LEE MINYOUNGContent Marketer