Lillian Few
Under Graduate Student
Barboursville
Summary
Results-driven undergraduate with a proven track record of effective communication and coordination skills honed through hands-on classroom teaching experience. Known for compassion, professionalism, and dedication to fostering student learning and wellbeing. A team player who readily assists colleagues with student support and administrative tasks. Proficient in customer service, cash management, organization, multitasking, and fostering strong team communication.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Assistant Teacher/Floater
Foundations Child Development Center
07.2023 - Current
- Watching and playing with children ages 16 months to 5 years old
- Preparing lunch and snack in bulk for all children
- Helping children communicate and understand one another
- Speaking to parents about their child and events in the classroom
- Organizing children's files and documents
- Sweeping and mopping all areas of the building, among other cleaning duties
Crew Member
Dunkin' Donuts Franchising
08.2024 - 12.2024
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Shift Leader
Dunkin'
06.2021 - 08.2023
- Listening to a customer's order and putting it in the system in a timely manner
- Communicating with many coworkers and customers at a time
- Making suggestions or offering alternatives to customers
- Leading my coworkers by example in areas such as proactiveness and cleaning
- Counting money at the beginning and end of each shift
- Memorizing recipes for a variety of signature drinks
- Baking numerous baked goods and making donuts on many occasions
- Sweeping, mopping, wiping tables and windows, restoking paper goods, etc
- Staying on schedule in terms of closing duties
Education
High School Diploma -
William Monroe High School
Stanardsville, VA 05.2019 - 05.2023
Bachelor of Arts - Criminology, Law And Society
George Mason University
Fairfax 04.2001 -
Skills
Childcare
Shift Management
Cash Handling
Organizational Skills
Cleaning Experience
Faculty collaboration
Small group instruction
Individualized instruction
Parent-teacher communication
Behavior management
Learning support
Skills development
Timeline
Crew Member
Dunkin' Donuts Franchising
08.2024 - 12.2024
Assistant Teacher/Floater
Foundations Child Development Center
07.2023 - Current
Shift Leader
Dunkin'
06.2021 - 08.2023
High School Diploma -
William Monroe High School
05.2019 - 05.2023
Bachelor of Arts - Criminology, Law And Society
George Mason University
04.2001 -