LIM JAE HYEON
Film And Theater
Pundang-dong,41
Summary
Proven leader and motivated team player with a track record of enhancing customer satisfaction and boosting sales at Shinsegae and Hyundai Department Store. Skilled in brand awareness and excelling in high-stress situations, consistently exceed performance goals by leveraging strong interpersonal skills and a robust work ethic. Achieved recognition for outstanding service and problem-solving abilities. With these experiences and skills, consider myself a talented person and worthy of the name Hilton and reputation. Just as the saying goes that the front of a hotel is the face of the hotel, desire to be a member who can always work with pride in the name of Hilton.
Overview
7
7
years of professional experience
13
13
years of post-secondary education
2
2
Languages
Work History
Clothing Sales Associate
Hyundai Department Store
Gyeonggi-do, Gyeonggi-do
12.2022 - 12.2023
- Cleaned, closed, and secured store at end of shift.
- Offered personalized customer service to all customers to support satisfaction and loyalty.
- Greeted customers, identified needs and provided product advice.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Manager
Lotteria
Yongin-si, Gyeonggi-do
02.2019 - 10.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Department Sales Associate
Shinsegae Department Store
06.2017 - 11.2017
- Consistently received praise from management for going above-and-beyond in assisting customers, leading to a reputation as a top-performing associate.
- Resolved service-related problems and documented actions in system.
- Offered personalized recommendations based on customer preferences, increasing average transaction value per sale.
- Provided attentive service to customers, fostering strong relationships and promoting return business.
Education
Bachelor of Arts - Film And Theater
Sungkyul University
Gyeonggi-do, South Korea 01.2015 - 06.2024
High School Diploma -
Trinity College School
Port Hope, Ontario, Canada 09.2010 - 01.2014
Skills
Product processing
Brand awareness
Cash handling proficiency
Fashion knowledge
Team player attitude
Customer needs assessment
Professional appearance
Marketing strategies
Store maintenance
Meeting sales targets
Strong interpersonal skills
Strong work ethic
Timeline
Clothing Sales Associate
Hyundai Department Store
12.2022 - 12.2023
Manager
Lotteria
02.2019 - 10.2022
Department Sales Associate
Shinsegae Department Store
06.2017 - 11.2017
Bachelor of Arts - Film And Theater
Sungkyul University
01.2015 - 06.2024
High School Diploma -
Trinity College School
09.2010 - 01.2014
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