Summary
Overview
Work History
Education
Certification
Timeline
Generic
LINE JØRGENSEN

LINE JØRGENSEN

Office IT Solution Advisor
Seoul,11

Summary

Can you challenge me with exciting tasks and fuel my curiosity in cybersecurity and consultancy?

As I prepare for my return to Denmark, I am eager to apply my expertise in a cybersecurity consulting role, which is a big passion of mine. My ability to bridge technical and business needs, drive strategic solutions, and integrate a human-centric approach makes me a strong candidate for Capgemini Invent.

I have a solid foundation in my role as an IT Operations Manager in IT infrastructure, as well as in implementing IT controls within the ISO27001 and NIST frameworks. In my recent tenure at McKinsey & Company as an IT Office Solutions Advisor, I optimized IT services and equipped consultants with the best IT tools. I thrive in fast-paced, international environments and am motivated by solving complex challenges. With a bold, collaborative, and strategic mindset, I am ready to take on and help clients navigate security risks, enhance resilience, and drive business transformation in the digital era.

Overview

3
3
years of professional experience
3
3
Certifications

Work History

OFFICE IT SOLUTION ADVISOR

McKinsey & Company
05.2024 - 03.2025
  • Cross-Regional Collaboration: Worked closely with colleagues across East Asia (Mainland China, Taiwan, Hong Kong, Japan, and Korea) to identify and deliver optimal technology solutions, fostering collaboration in a multicultural, international environment.
  • Adoption and Deployment of IT Products: Contributed to the seamless adoption and deployment of IT solutions, raising awareness of firm-approved products and driving the integration of new technologies to enhance user experience.
  • Problem-Solving and User Support: Developed strong listening and problem-solving skills while managing the IT bar independently for 23 hours a week, successfully advising and connecting with 15 colleagues across different job titles within the first half year.
  • Leadership and Innovation: Introduced new AI tool to the Seoul office and presented it to 17 executive assistants and at Asia tech kick-off for 300+ people, showcasing a proactive approach to integrating emerging technology solutions to optimize workflows.
  • Customer Insights for Continuous Improvement: Collected 3+ customer insights in 4 months, providing valuable feedback that supported the enhancement of IT processes and services in the Korean office, improving overall IT service quality.

IT OPERATIONS MANAGER

Nykredit
08.2022 - 03.2024
  • Leadership in IT Operations: Led smaller projects and initiatives to elevate IT operations, focusing on compliance and performance evaluations to ensure critical IT solutions adhered to regulatory standards and company protocols.
  • Expertise in ITIL Processes: Applied ITIL processes, including major incident management, change management, and vulnerability management, to streamline IT operations and improve service delivery.
  • Compliance and Risk Management: Collaborated with stakeholders to develop and implement compliance policies, ensuring alignment with regulatory requirements like ISO27001, NIST and company guidelines to mitigate risks.
  • Strategic Reporting and Solution Proposals: Prepared detailed compliance reports, analyzing findings and recommending strategic solutions to enhance compliance and minimize risks, demonstrating a proactive approach to risk mitigation.
  • Vendor Relationship Management: Managed vendor relationships by preparing comprehensive reports, identifying compliance gaps, and proposing solutions to mitigate risks and ensure seamless collaboration.

IT OPERATIONS MANAGER, STUDENT ASSISTANT

Nykredit
03.2022 - 08.2022
  • Operational Excellence in IT: Assisted in architecting and supporting operational excellence, contributing to a seamless digital future with every task, and optimizing IT operations.
  • Reporting to Leadership: Assisted in reporting on IT operations and vendor performance to the Board of Directors and CIO group, ensuring clear communication of key insights and progress.
  • Administrative Support and Coordination: Managed administrative tasks, including preparing and coordinating documents and PowerPoint presentations to support effective decision-making.
  • Experience with IT Operations & ITIL: Gained hands-on experience in IT operations and ITIL processes, contributing to the smooth execution of IT services and continuous process improvement.

Education

MASTER - IT MANAGEMENT

Aalborg University
Aalborg
01.2020 - 1 2022

BACHELOR - SOCIOLOGY

Aalborg University
Aalborg
01.2017 - 1 2020

Certification

MICROSOFT AZURE SECURITY, COMPLIANCE AND IDENTITY FUNDAMENTALS

Timeline

OFFICE IT SOLUTION ADVISOR

McKinsey & Company
05.2024 - 03.2025

MICROSOFT AZURE SECURITY, COMPLIANCE AND IDENTITY FUNDAMENTALS

08-2023

MICROSOFT CERTIFIED: AZURE FUNDAMENTALS

01-2023

ITIL FOUNDATION IN IT SERVICE MANAGEMENT

10-2022

IT OPERATIONS MANAGER

Nykredit
08.2022 - 03.2024

IT OPERATIONS MANAGER, STUDENT ASSISTANT

Nykredit
03.2022 - 08.2022

MASTER - IT MANAGEMENT

Aalborg University
01.2020 - 1 2022

BACHELOR - SOCIOLOGY

Aalborg University
01.2017 - 1 2020

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LINE JØRGENSENOffice IT Solution Advisor