Lucya Hu
Student
Seodaemun-gu,11
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Effective Student committed to learning, developing skills in languages and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
8
8
years of post-secondary education
10
10
years of professional experience
Work History
Cashier
Jumbo
Roosendaal, The Netherlands
09.2019 - 02.2021
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Sales Employee
Wibra
Baarle-nassau, The Netherlands
03.2019 - 09.2019
- Resolved customer complaints by investigating problems and developing solutions.
- Processed payments by totaling purchases and processing checks and credit and debit transactions.
- Ticketed and displayed merchandise to promote sales.
- Helped organize stockroom by unloading shipments and performing inventory counts.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
Waitress
Lotus
Baarle-Nassau, The Netherlands
07.2013 - 08.2019
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Inspected dishes and utensils for cleanliness.
- Prepared beverages and filled food orders for customers.
- Limited portion sizes and used garnishes to control food costs.
- Adhered to procedures in preparing food items.
- Maintained composure and work quality while under stress.
Cashier
Kruidvat
Baarle-Nassau, The Netherlands
07.2017 - 01.2019
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Worked flexible schedule and extra shifts to meet business needs.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Set up new sales displays each week.
- Quickly and accurately counted drawers at start and end of each shift.
- Resolved customer complaints by investigating problems and developing solutions.
- Educated customers on new arrivals and future product arrivals to boost future revenue.
- Used available training resources to stay up-to-date on product features.
- Functioned as backup in areas of sales, support, and services.
- Helped organize stockroom by unloading shipments and performing inventory counts.
Education
High School Diploma -
Onze Lieve Vrouwelyceum
Breda, The Netherlands 09.2012 - 05.2019
Bachelor of Arts - International Event Music And Entertainment Studie
Fontys Hogescholen
Tilburg, The Netherlands 09.2019 - Current
Skills
Fluent in Dutch
Timeline
Cashier
Jumbo
09.2019 - 02.2021
Bachelor of Arts - International Event Music And Entertainment Studie
Fontys Hogescholen
09.2019 - Current
Sales Employee
Wibra
03.2019 - 09.2019
Cashier
Kruidvat
07.2017 - 01.2019
Waitress
Lotus
07.2013 - 08.2019
High School Diploma -
Onze Lieve Vrouwelyceum
09.2012 - 05.2019
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