LUEMIAO TAN
Human Resource
Gyeongsan
Summary
Background includes working in office environments to perform document translation. Excellent listening and communication skills with an organized and systematic approach. Delivers high level of accuracy in English and Korean to Mandarin Chinese translations. Focused Translator with highly developed understanding of the Chinese language and culture. Skilled in quickly and accurately translating written documents and audio recordings. Over six years of related expertise in university.
Overview
11
11
years of post-secondary education
Work History
Operations Department Clerk
China Telecommunications Corporation
Weifang
09.2014 - 11.2014
ㆍMaintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
ㆍCollaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
ㆍDelivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
ㆍFollowed up with customers about resolved issues to maintain high standards of customer service.
ㆍOffered advice and assistance to customers, paying attention to special needs or wants.
ㆍAnswered customer telephone calls promptly to avoid one-hold wait times.
Education
Ph.D. - Organizational Behavior
Yeungnam University
South Korea 03.2021 - Current
MBA - Human Resources Management
Yeungnam University
South Korea 09.2018 - 12.2020
Bachelor of Administrative Studies - Business Administration And Management
Yeungnam University
South Korea 09.2016 - 08.2018
College Degree - Business English
Xi'an International Studied University
China 09.2009 - 06.2014
Skills
SPSS/AMOS software
undefinedTimeline
Ph.D. - Organizational Behavior
Yeungnam University
03.2021 - Current
MBA - Human Resources Management
Yeungnam University
09.2018 - 12.2020
Bachelor of Administrative Studies - Business Administration And Management
Yeungnam University
09.2016 - 08.2018
Operations Department Clerk
China Telecommunications Corporation
09.2014 - 11.2014
College Degree - Business English
Xi'an International Studied University
09.2009 - 06.2014
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