Mark Peel
Seoul
Summary
Dynamic leader with a proven track record at AT&T, enhancing customer experiences and driving revenue growth. Expert in store operations oversight and relationship building, adept at leading teams to exceed sales goals. Skilled in operational budgeting and market analysis, consistently achieving and surpassing performance targets.
Overview
7
7
years of professional experience
Work History
Ramp Service Employee
United Airlines
Denver
10.2021 - 01.2024
- Lifting, pushing, and pulling heavy baggage, boxes, and cargo
- Reading aircraft load sheets and cargo labels
- Ensuring cargo is delivered to the correct destination
- Using motorized equipment like conveyor belts and tugs for luggage delivery.
- Following United and FAA regulations
- Communicating with flight crew and other employees
STORE MANAGER
AT&T
Great Neck
10.2016 - 10.2021
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
- Rotated merchandise and displays to feature new products and promotions
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns
- Managed all aspects of store operations, including organization, maintenance and purchasing functions
Education
High School Diploma -
Caroline High School
Ruther Glen, VA05.2012
Skills
- Relationship building and management
- Team leadership and coaching
- Maximizing Profitability
- Goals and Performance
- Excellent customer service skills
- Store operations oversight
- Operational budgeting
- Customer service management
- Employee training
- Market analysis
Accomplishments
- Achieved the top 10 national store ranking several times.
- Exceeded monthly store sales goals.
Languages
English
First Language
Korean
Beginner
A1
Timeline
Ramp Service Employee
United Airlines
10.2021 - 01.2024
STORE MANAGER
AT&T
10.2016 - 10.2021
High School Diploma -
Caroline High School
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