Results-driven individual who is adaptable and dependable. Skilled at working in high-paced, high stress environments. Effective communicator with a desire to bring fresh perspectives and a strong work ethic to any team.
Overview
1
1
Language
4
4
years of post-secondary education
6
6
years of professional experience
Work History
Barista
Starbucks
Jacksonville, FL
05.2024 - 07.2026
Customized drink orders to align with customer preferences, driving satisfaction and encouraging repeat business.
Delivered top-quality service, fostering positive customer experiences and loyalty.
Processed customer payments using POS system, optimizing transaction workflow.
Busser
Maple Tree House
Yongsan-Gu, Seoul
11.2023 - 05.2024
Prepared side dishes and served a variety of items on the menu.
Refilled napkins, utensils, and condiments regularly.
Maintained cleanliness of the restaurant.
Bartender
Sugar Ray
Mapo-Gu, Seoul
09.2023 - 11.2023
Prepared and served a variety of cocktails and beverages to patrons.
Handled cash transactions accurately during busy shifts at the bar.
Maintained cleanliness and organization of the bar area and equipment.
Barista
Starbucks
Jacksonville, USA
04.2021 - 05.2023
Delivered top-quality service, contributing to positive customer experiences and loyalty.
Customized drink orders to meet customer preferences, enhancing satisfaction and repeat business.
Processed customer payments efficiently using the POS system, streamlining transaction workflow.
Guest Advocate
Target
Jacksonville, USA
10.2020 - 01.2021
Provided excellent customer service to enhance guest experience and satisfaction.
Delivered exceptional customer service by facilitating purchases and processing transactions promptly.
Facilitated customer exchanges at point of sale, returns, and pick up services.
Assisted guests with product inquiries and resolved concerns promptly.
Maintained knowledge of current promotions and store policies for effective assistance.