Melany Cartagena Restrepo

The RCM (Revenue Cycle Management) Specialist at Health Prime is responsible for ensuring accurate, efficient, and timely management of the medical billing and revenue cycle process.

Responsible for assisting customers through live chat by providing timely, accurate, and empathetic support. The role focuses on troubleshooting technical issues, guiding users in device setup and app navigation, handling account- or warranty-related questions, and ensuring a smooth overall customer experience.

A Summer Camp Counselor is responsible for guiding, supervising, and mentoring campers to ensure a safe, fun, and enriching camp experience. This role involves leading recreational, educational, and team-building activities, while also promoting positive social interactions and personal growth among campers.