Merina Jahan Maria
Summary
I am a passionate, dedicated, and adaptable multilingual professional who can speak five languages, with over 9 years of experience across hospitality, operational management, system administration, education, and marketing. I possess strong skills in customer service, team leadership, multicultural communication, travel agency operations, and overseas sales coordination.
Academically, I hold a Bachelor's degree in International Studies as a diplomatic scholarship recipient, and a Master’s degree in International Education with excellent academic standing through a rigorous thesis program.
With this diverse experience and a global perspective, I am eager to leverage my skills and knowledge to contribute effectively in international business, education, and communication fields.
Overview
9
9
years of professional experience
Work History
Content Creator & Freelance Writer
Owlers Co., LTD
Seoul, South Korea (Remote)
01.2025 - Current
- Create informative and engaging articles focused on Korean lifestyle, culture, and practical living tips for foreigners residing in or planning to move to Korea.
- Promote Korea internationally by producing English-language content that fosters global understanding of Korean society, food, travel, and daily life.
- Develop creative video content and written features that support cultural exchange and tourism promotion.
- Contribute to the company’s mission of supporting foreign communities by bridging the information gap and delivering valuable, accessible content online.
Founding Member and Operational Executive
Endow Corporation INC.
Seoul, South Korea
09.2022 - Current
- Assist the CEO with marketing strategies and advertising initiatives through the website and social media platforms.
- Contribute to the execution of business expansion plans and strategies.
- Support recruitment and onboarding of new employees.
- Handle documentation, application processes, hotel reservations, and flight bookings.
Marketing Specialist
LGU+ (For People INC.)
Seosan, South Korea
02.2025 - 05.2025
- Promoted telecommunication products such as SIM cards, mobile phones, and internet plans.
- Planned and executed marketing campaigns targeting foreign customers living in Korea.
- Created promotional content for both online and offline platforms.
- Provided consultations on mobile plans and installment purchase options.
- Supported events such as U+ Week and smartphone education programs for seniors.
- Collaborated with the sales team to enhance product awareness and customer engagement.
- Facilitated communication between foreign customers and company staff through Korean–English–Korean interpretation and support.
Overseas Sales Coordinator
KH Medical Company
Pyeongtaek, South Korea
02.2022 - 05.2022
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
- Supervised field research, handled reported issues, and resolved cases requiring additional support.
- Aligned efforts and goals by sharing best practices between on-site and external personnel.
System Manager
MJ Textile Company
Guri, South Korea
08.2021 - 02.2022
- Collaborated closely with the executive team to plan, develop, coordinate, and implement technology strategies aligned with the client’s vision, mission, and objectives.
- Supported the implementation of warehouse management system (WMS) software applications to enable centralized task management.
- Facilitated communication between executives and foreign team members by providing Korean–Bengali–Korean interpretation and support.
Multiplayer
The Halal Guys (American Chain Shop)
Seoul, South Korea
08.2018 - 07.2021
- Performed various roles including cooking, food preparation, serving, and inventory management.
- Quickly learned new skills and applied them to improve work efficiency and productivity.
- Supported teamwork by participating in idea proposals and problem-solving activities.
- Delivered friendly and efficient service while professionally handling customers even in challenging situations.
Operations Manager
Nadeulmok Family Library & Cafe
Seoul, South Korea
04.2019 - 07.2019
- Managed overall operations at the library integrated with a kindergarten and a cafe.
- In the library, handled book organization, inventory management, lending and returning books for students, and supported reading activities.
- In the cafe, worked as a barista by preparing coffee and providing friendly service to parents and visiting customers.
Multiplayer
Zafran (Indian Restaurant)
Seoul, South Korea
04.2016 - 02.2018
- Provided customer service, served food to guests, and assisted with overall store management.
- Handled cash register and payment processing.
- Organized inventory and assisted with glassware maintenance.
Education
Master of Arts - International Education
Namseoul University
Cheonan, South Korea08-2024
Bachelor of Arts - International Studies
Hankuk University of Foreign Studies
Seoul, South Korea02.2022
Language Course - Korean
Hankuk University of Foreign Studies
Seoul, South Korea08.2021
Skills
- Microsoft Office 365
- Content creation
- Photography, Videography & Editing
- Document writing and presentation skills
- Planning and management skills
- Multilingual
- Strong verbal and written communication
- Customer service and cross-cultural communication
- Fast learner with strong adaptability
- Organized and detail-oriented
- Creative and solution-focused
- Strong sense of responsibility and integrity
- Effective planning and team management skills
Accomplishments
- International Diplomatic Scholarship (2016).
- Certificate of TOEIC - 825/990 (2021).
- Certificate of Korean Language- Level 4 (2021).
- International Student Scholarship (2022).
- Completion of OASIS Course (2024).
- KIIP - Level 4 (2025).
Hobbies
Cooking, Traveling, Content Creating, Photography, Videography.
Languages
Bengali
Native language
English
Bilingual or Proficient (C2)
Korean
Advanced (C1)
Hindi
Intermediate (B1)
Urdu
Intermediate (B1)
Extra-Curricular Activities
- Volunteering at Hankuk University of Foreign Studies Alumni Program (2018)
- Volunteering at Children's' Kindergarten, South Korea (2019)
- Teaching English and Bengali to a Group of Korean Girls (2018 - 2021)
Timeline
Marketing Specialist
LGU+ (For People INC.)
02.2025 - 05.2025
Content Creator & Freelance Writer
Owlers Co., LTD
01.2025 - Current
Founding Member and Operational Executive
Endow Corporation INC.
09.2022 - Current
Overseas Sales Coordinator
KH Medical Company
02.2022 - 05.2022
System Manager
MJ Textile Company
08.2021 - 02.2022
Operations Manager
Nadeulmok Family Library & Cafe
04.2019 - 07.2019
Multiplayer
The Halal Guys (American Chain Shop)
08.2018 - 07.2021
Multiplayer
Zafran (Indian Restaurant)
04.2016 - 02.2018
Master of Arts - International Education
Namseoul University
Bachelor of Arts - International Studies
Hankuk University of Foreign Studies
Language Course - Korean
Hankuk University of Foreign Studies