Merina Jahan Maria
Summary
I am a passionate, dedicated, and adaptable multilingual professional who can speak five languages, with over 9 years of experience across hospitality, operational management, system administration, education, and marketing. I possess strong skills in customer service, team leadership, multicultural communication, travel agency operations, and overseas sales coordination.
Academically, I hold a Bachelor's degree in International Studies as a diplomatic scholarship recipient, and a Master’s degree in International Education with excellent academic standing through a rigorous thesis program.
With this diverse experience and a global perspective, I am eager to leverage my skills and knowledge to contribute effectively in international business, education, and communication fields.
Overview
9
9
years of professional experience
Work History
Content Creator & Freelance Writer
Owlers Co., LTD
01.2025 - Current
- Create informative and engaging articles focused on Korean lifestyle, culture, and practical living tips for foreigners residing in or planning to move to Korea.
- Promote Korea internationally by producing English-language content that fosters global understanding of Korean society, food, travel, and daily life.
- Develop creative video content and written features that support cultural exchange and tourism promotion.
- Contribute to the company’s mission of supporting foreign communities by bridging the information gap and delivering valuable, accessible content online.
Founding Member and Operational Executive
Endow Corporation INC.
09.2022 - Current
- Assist the CEO with marketing strategies and advertising initiatives through the website and social media platforms.
- Contribute to the execution of business expansion plans and strategies.
- Support recruitment and onboarding of new employees.
- Handle documentation, application processes, hotel reservations, and flight bookings.
Marketing Specialist
LGU+ (For People INC.)
02.2025 - 05.2025
- Promoted telecommunication products such as SIM cards, mobile phones, and internet plans.
- Planned and executed marketing campaigns targeting foreign customers living in Korea.
- Created promotional content for both online and offline platforms.
- Provided consultations on mobile plans and installment purchase options.
- Supported events such as U+ Week and smartphone education programs for seniors.
- Collaborated with the sales team to enhance product awareness and customer engagement.
- Facilitated communication between foreign customers and company staff through Korean–English–Korean interpretation and support.
Overseas Sales Coordinator
KH Medical Company
02.2022 - 05.2022
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
- Supervised field research, handled reported issues, and resolved cases requiring additional support.
- Aligned efforts and goals by sharing best practices between on-site and external personnel.
System Manager
MJ Textile Company
08.2021 - 02.2022
- Collaborated closely with the executive team to plan, develop, coordinate, and implement technology strategies aligned with the client’s vision, mission, and objectives.
- Supported the implementation of warehouse management system (WMS) software applications to enable centralized task management.
- Facilitated communication between executives and foreign team members by providing Korean–Bengali–Korean interpretation and support.
Multiplayer
The Halal Guys (American Chain Shop)
08.2018 - 07.2021
- Performed various roles including cooking, food preparation, serving, and inventory management.
- Quickly learned new skills and applied them to improve work efficiency and productivity.
- Supported teamwork by participating in idea proposals and problem-solving activities.
- Delivered friendly and efficient service while professionally handling customers even in challenging situations.
Operations Manager
Nadeulmok Family Library & Cafe
04.2019 - 07.2019
- Managed overall operations at the library integrated with a kindergarten and a cafe.
- In the library, handled book organization, inventory management, lending and returning books for students, and supported reading activities.
- In the cafe, worked as a barista by preparing coffee and providing friendly service to parents and visiting customers.
Multiplayer
Zafran (Indian Restaurant)
04.2016 - 02.2018
- Provided customer service, served food to guests, and assisted with overall store management.
- Handled cash register and payment processing.
- Organized inventory and assisted with glassware maintenance.
Education
Master of Arts - International Education
Namseoul University
Cheonan, South Korea08-2024
Bachelor of Arts - International Studies
Hankuk University of Foreign Studies
Seoul, South Korea02.2022
Language Course - Korean
Hankuk University of Foreign Studies
Seoul, South Korea08.2021
Skills
- Microsoft Office 365
- Content creation
- Photography, Videography & Editing
- Document writing and presentation skills
- Planning and management skills
- Multilingual
- Strong verbal and written communication
- Customer service and cross-cultural communication
- Fast learner with strong adaptability
- Organized and detail-oriented
- Creative and solution-focused
- Strong sense of responsibility and integrity
- Effective planning and team management skills
Accomplishments
- International Diplomatic Scholarship (2016).
- Certificate of TOEIC - 825/990 (2021).
- Certificate of Korean Language- Level 4 (2021).
- International Student Scholarship (2022).
- Completion of OASIS Course (2024).
- KIIP - Level 4 (2025).
Hobbies
Cooking, Traveling, Content Creating, Photography, Videography.
Languages
Bengali
Native language
English
Bilingual or Proficient (C2)
Korean
Advanced (C1)
Hindi
Intermediate (B1)
Urdu
Intermediate (B1)
Extra-Curricular Activities
- Volunteering at Hankuk University of Foreign Studies Alumni Program (2018)
- Volunteering at Children's' Kindergarten, South Korea (2019)
- Teaching English and Bengali to a Group of Korean Girls (2018 - 2021)
Timeline
Marketing Specialist
LGU+ (For People INC.)
02.2025 - 05.2025
Content Creator & Freelance Writer
Owlers Co., LTD
01.2025 - Current
Founding Member and Operational Executive
Endow Corporation INC.
09.2022 - Current
Overseas Sales Coordinator
KH Medical Company
02.2022 - 05.2022
System Manager
MJ Textile Company
08.2021 - 02.2022
Operations Manager
Nadeulmok Family Library & Cafe
04.2019 - 07.2019
Multiplayer
The Halal Guys (American Chain Shop)
08.2018 - 07.2021
Multiplayer
Zafran (Indian Restaurant)
04.2016 - 02.2018
Master of Arts - International Education
Namseoul University
Bachelor of Arts - International Studies
Hankuk University of Foreign Studies
Language Course - Korean
Hankuk University of Foreign Studies
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