LE THI MINH QUYEN

Market Research and Competitor Analysis:

• Analyze the money transfer market to identify trends and customer needs for both domestic and international money transfer services.
• Monitor the activities of competitors (banks,fintech companies), and analyze their strengths and weaknesses to improve services.

Strategic Development Planning:

• Develop strategies to enhance brand awareness and promote money transfer services to target customer groups such as migrant workers, international students.
• Create new solutions and services, such as fast transfers, mobile app-based transfers, or low-fee services.

Building and Managing Partner Networks:

• Establish partnerships with bank and money transfer agents to expand the network.
• Maintain and develop relationships with partners and Agent.

Customer Service Development:

• Ensure that the money transfer service meets customer needs, from personal data security and transfer speed to service fees.
• Collect feedback from customers and work with related teams to improve services, optimizing transfer processes to enhance customer experience.

Team Management and Training:

• Manage marketing, and customer support teams in promoting the service and addressing customer issues.
• Train the team on product knowledge, sales skills, and customer service.

Reporting and Decision Making:

Report on performance analysis and collaborate with marketing to develop strategies for growth, market research, and expansion

• Calculating and Analyzing Product Costs:Collect and compile all incurred production costs, including material costs, labor, and overhead.
  Analyze production costs to calculate the product cost accurately, ensuring all cost factors are considered.
  
• Cost Planning and Forecasting:Collaborate with relevant departments to prepare production cost estimates, helping to forecast product costs and assist management in making strategic decisions.
  Develop cost forecasting models based on actual data and market trends.
  
• Cost and Budget Control:Monitor and analyze cost variations against the budget, identifying cost overruns and proposing cost-saving measures.
  Implement measures to improve production efficiency, reducing costs while maintaining product quality.
  
• Managing and Tracking Accounting Data:Accurately record and update cost-related data in the accounting system.
  Monitor cost fluctuations at each production stage to ensure timely and accurate cost calculations.
  
• Analyzing Financial Reports Related to Costs:Prepare production cost reports and analyze financial indicators to provide insights for management.
  Generate detailed profit and loss reports based on product costs to support business performance evaluation.