Managed digital projects for mobile devices, smartwatches, and XR, collaborating with development and UX teams.
Improved average app usage duration from 5.2s to 13.8s through customer-focused strategies.
Coordinated retail experiences across 55 subsidiaries to maintain consistency and quality.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Retail-tech Project Manager
Samsung Electronics
01.2024 - Current
Managed cross-functional teams to build customer-oriented retail digital solution as 'Experience App'. (from S24 to FF7 Series, XR Device, Wearable Device)
Gained valuable insights into customer preferences through regular analysis of app usage data, driving more informed digital solution. (avg. app usage duration 5.2 sec to 13.8 sec)
Communicated with various stakeholders including our client, subsidiaries, local channels to ensure branded-store experience.
Monitored competitor activities to identify potential threats or opportunities within the marketplace, informing strategic adjustments as necessary to maintain competitive advantage.
Marketer
TBWA Korea
05.2022 - 02.2023
Supported teams building and executing annual marketing strategy of Woori Bank, Philips and Kinder Chocolate.
Followed corporate procedures for preparing orders, resolving billing issues and submitting regular reports regarding sales, pipeline lists, forecasts and competitive analysis.
Supported senior Account Executives in managing complex accounts, gaining valuable industry insights and expertise.
Monitored industry trends and competitor activities, adjusting sales strategies accordingly for optimal results.
Education
Bachelor of Arts - Sociology
Yonsei University
Seoul
04.2001 -
Skills
Analytical Problem-Solving
Human-centered UX Design
Strategic Development
Schedule Management
Accomplishments
Capstone Project – Mind Restoration Center
Sub-leader, Rebranding Project for the Korean National Museum
Attracted 20K visitors, primarily aged 20–30
Created viral social media marketing content, reaching 620K viewers
Young Stars Award, 2023 – MAD Stars (International Marketing & Advertising Festival)