Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
MINJU KIM JOY

MINJU KIM JOY

Marketing & Finance Professional
Daejeon

Summary

Dual major in English Literature and Business Administration with skills in customer service, digital marketing, and research & analysis.


Proficient in market research, CRM systems, and Microsoft Office tools, demonstrating strong adaptability and cross-cultural communication skills.


Aiming to leverage analytical and communication strengths in marketing, management, and financial services roles.

Overview

2026
2026
years of professional experience
2
2
Certifications
2
2
Languages

Work History

NH NongHyup Bank (Regional Cooperative)

Bank Teller / Customer Service Representative
01.2024 - 01.2025
  • Managed daily teller operations for 100+ customers, including deposits, withdrawals, transfers, savings consultations, and foreign exchange services.
  • Served as cashier-in-charge, ensuring 100% accuracy in settlements and streamlining procedures for foreign clients.
  • Drove a 30%+ growth in new member enrollments and surpassed deposit goals at 120% by providing customer-focused financial guidance.

Freelance Blogger

Online Content Creator
04.2023 - Current
  • Created lifestyle, food, and product review content, attracting an average of 100 daily visitors (3,000+ monthly) and maintaining consistent engagement.
  • Partnered with restaurants and consumer brands on sponsored posts, showcasing digital marketing communication and audience-focused content planning.

Customer Service Roles

Retail Clothing Stores, Cafe, Subway
2019 - 2023
  • Consistently exceeded sales and promotional targets, including ranking #1 in in-store promotions at a retail clothing brand.
  • Built strong customer loyalty by securing repeat patrons and maintaining high service satisfaction across multiple locations.
  • Entrusted by management with greater responsibilities, such as store operations and mentoring new staff, due to strong performance and reliability.
  • Enhanced team efficiency and customer experience by adapting quickly to diverse service environments (food service, retail, café).

Education

Bachelor of Arts - English Language And Literature

Hannam University
Daejeon, South Korea
04.2001 -

Skills

Digital Marketing

Certification

OA Master (ITQ Excel, PowerPoint, Internet)

Interests

Blogging & Content Creation (travel, product, and reviews)

Economic News Scrapping & CNN Study Group

Timeline

NH NongHyup Bank (Regional Cooperative)

Bank Teller / Customer Service Representative
01.2024 - 01.2025

Freelance Blogger

Online Content Creator
04.2023 - Current

Bachelor of Arts - English Language And Literature

Hannam University
04.2001 -

Customer Service Roles

Retail Clothing Stores, Cafe, Subway
2019 - 2023
MINJU KIM JOYMarketing & Finance Professional