Blogging & Content Creation (travel, product, and reviews)
MINJU KIM JOY
Marketing & Finance Professional
Daejeon
Summary
Dual major in English Literature and Business Administration with skills in customer service, digital marketing, and research & analysis.
Proficient in market research, CRM systems, and Microsoft Office tools, demonstrating strong adaptability and cross-cultural communication skills.
Aiming to leverage analytical and communication strengths in marketing, management, and financial services roles.
Overview
2026
2026
years of professional experience
2
2
Certifications
2
2
Languages
Work History
NH NongHyup Bank (Regional Cooperative)
Bank Teller / Customer Service Representative
01.2024 - 01.2025
- Managed daily teller operations for 100+ customers, including deposits, withdrawals, transfers, savings consultations, and foreign exchange services.
- Served as cashier-in-charge, ensuring 100% accuracy in settlements and streamlining procedures for foreign clients.
- Drove a 30%+ growth in new member enrollments and surpassed deposit goals at 120% by providing customer-focused financial guidance.
Freelance Blogger
Online Content Creator
04.2023 - Current
- Created lifestyle, food, and product review content, attracting an average of 100 daily visitors (3,000+ monthly) and maintaining consistent engagement.
- Partnered with restaurants and consumer brands on sponsored posts, showcasing digital marketing communication and audience-focused content planning.
Customer Service Roles
Retail Clothing Stores, Cafe, Subway
2019 - 2023
- Consistently exceeded sales and promotional targets, including ranking #1 in in-store promotions at a retail clothing brand.
- Built strong customer loyalty by securing repeat patrons and maintaining high service satisfaction across multiple locations.
- Entrusted by management with greater responsibilities, such as store operations and mentoring new staff, due to strong performance and reliability.
- Enhanced team efficiency and customer experience by adapting quickly to diverse service environments (food service, retail, café).
Education
Bachelor of Arts - English Language And Literature
Hannam University
Daejeon, South Korea 04.2001 -
Skills
Digital Marketing
Market Research & Trend Analysis
Financial Analysis
Customer Relationship Management (CRM)
Content Creation
Microsoft Office Suite (Word, Excel, PowerPoint)
Certification
OA Master (ITQ Excel, PowerPoint, Internet)
Interests
Economic News Scrapping & CNN Study Group
Languages
Korean
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
NH NongHyup Bank (Regional Cooperative)
Bank Teller / Customer Service Representative
01.2024 - 01.2025
Freelance Blogger
Online Content Creator
04.2023 - Current
Bachelor of Arts - English Language And Literature
Hannam University
04.2001 -
Customer Service Roles
Retail Clothing Stores, Cafe, Subway
2019 - 2023