Summary
Overview
Work History
Education
Skills
Timeline
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MIN SEO KIM

Goyang-si

Summary

With deep responsibility and sense of safety, and combined with superior service skills, exclusive response skills for complaints and customer's needs. Always communicate and keep connect with team, and great adaptability for time restriction and space restriction.

Overview

3
3
years of professional experience

Work History

Rotor Craft Crew

17th Air Aviation Corp
06.2024 - Current
  • Participated in VIP air transport missions, providing safe and efficient transport for general-grade officers.
  • Participated in wildfire disaster relief, demonstrating responsibility and safety, and received official recognition for my team's contribution.
  • Coordinate flight plans for efficient progress of plans with pilots and commanders.
  • Briefing for daily flight missions and keep contact with pilots and my team.

F&B Waiter

Seoul Dragon City
12.2022 - 01.2024
  • Self-feedback for increasing service ability and apply the feedback for customer satisfaction.
  • Providing high-quality service and handled customer complaints successfully. Delivered exclusive service for unsatisfied customer and receive a excellent respond.
  • Set up a layout in consideration of type of event, customer request, and the customer's route and the service route don't overlap

Airline Ground Staff Intern

Air Premia
07.2023 - 07.2023
  • Delivered superior response for passenger request and supported check-in, boarding, ensuring a smooth and efficient airport experience.
  • Handled passenger's luggage and gate operation so that don't be confused when passenger pick up their luggage.
  • Provided appropriate respond for who lost own passport and give a right direction for anyone who gets lost to the airport gate.

F&B Waiter

JW Marriott
01.2022 - 12.2022
  • Delivered exceptional dining service, efficient service based on competency by aviation service major for my customers.
  • Flexible situation response for complaints and customers needs and make my customers can feel superior while during in service.
  • By specialized ability, delivered my best response in JW marriott's regulation.

Education

Airline Services

Yeonsung University
Manan-gu, Anyang City, Gyeonggi-do
02-2024

Skills

  • Time management
  • Responsibility and Safety awareness
  • Excellent empathy
  • Communicating

Timeline

Rotor Craft Crew

17th Air Aviation Corp
06.2024 - Current

Airline Ground Staff Intern

Air Premia
07.2023 - 07.2023

F&B Waiter

Seoul Dragon City
12.2022 - 01.2024

F&B Waiter

JW Marriott
01.2022 - 12.2022

Airline Services

Yeonsung University

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